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Anytime Fitness in Dallas offers a clean and friendly atmosphere with 24/7 access, making it convenient for all schedules. The gym prioritizes safety with ample security and has a broad array of equipment, including high-quality treadmills, a stair master, and a curve treadmill. The facility is well-maintained, with knowledgeable and helpful staff, particularly praised for their customer service.

The new management has made significant improvements, keeping the gym clean and introducing modern equipment regularly. However, some reviews mentioned issues with cleanliness under former owners, disappointing customer service, and challenges with the cancellation process.

Pros:

  • Open 24/7, all year round
  • Ample security, feeling safe any time
  • Friendly and knowledgeable staff
  • High-quality and varied equipment
  • Regularly maintained and clean facilities
  • Not overly crowded even during peak hours
  • Convenient location
  • Good customer service
  • Engaging group activities and contests
  • Flexible, accommodating trainers

Cons:

  • Issues with cleanliness under previous management
  • Inconsistent customer service experiences
  • Difficult cancellation process

Location / Contact

Rating Stats

4.3

out of 5.0

10 reviews
5.0
2 reviews
4.0
2 reviews
3.0
2 reviews
2.0
54 reviews
1.0

Reviews (70)

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Good gym. I like it mainly because there usually isn't a lot of people when I go, which makes it easy to get equipment. Has everything I need, and it's a clean gym with nice personal bathrooms and showers. Staff has been nice as well. Nothing to complain about.

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Great place for general fitness and weightlifting. The gym is very well-kept and clean. Not sure what all these 1-star reviews are about, but I'm not thinking those are deserved.The gym has dumbbells in any weight you will realistically need. Additionally, there are two squat/bench press racks, a deadlift area, and a Smith machine. Plenty of benches for everyone and room to move around with your dumbbells. I hardly ever have trouble finding a space to work.The community is fine. Traci is always very responsive when I need help, and the price/contract system is as fair as it gets. Additionally, you're allowed to use any Anytime gym after 30 days, which is very helpful if you travel a lot for work like I do.

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Anytime Fitness is a great concept. I’ve worked out at multiple locations over the past the past 6 years as a member, but by far the Preston Road and Frankford Road location in Far North Dallas is the best. Owners Traci and Paul and managers Sariah and John are extremely friendly, knowledgeable and always exuding energy with a healthy dose of encouragement. The equipment selection from machines to free weights is top-notch, in great condition and clean. There are multiple individual bathrooms, which include a shower, and towels. The parking area and exterior are well lit, so I’m comfortable with the occasional late night workout where I couldn’t make it during the day. Overall, I enjoy the positive atmosphere, diverse amount of equipment and general vibe of this location. It keeps me coming back.

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Signed a 6mo contract. Had to leave soon after (relocated for work.)Traci was helpful and ultimately charged me an additional $120 to terminate the end of my contract.We had split payments. I made the first up front and the next a month later. Traci had an issue with her system and the payment did not process. She continued to call me (one time after 8pm!) to process payment at times that weren't convenient, after all, this was not my fault.I received a very threatening email the other day from Traci as a notice of late fees and collections threats (over a whopping $60)I called Traci as I was about to board a flight and sorted it out. Let's see if she got it right this time.My experience with this anytime fitness has been absolutely disgusting. As a business owner myself, I would never handle this situation the way this has been handled. If I had put a customer in this position I would have written off the $60 as a loss and called it a day. Instead, anytime fitness has lost me as a customer forever.And it is likely someone will read this and anytime fitness will lose more business over the way this was handled.Cheers.

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I like the community feel of the gym. The owners and staff are familiar with the members and it establishes a positive vibe. The gym is clean and pleasant and I can access it any time of day.

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I really wish I could leave them a review on Yelp too but can't find them there. I signed up last week after trying out several gyms and I think I have picked the perfect gym. There's plenty of space and gym equipment to do what you need. Even during peak hours it's never full (they probably don't like that from a business perspective but for me, it's perfect since you can barely move in those $10 a month gyms). Everything is clean and tidy at all times. They don't mind chalk as long as you clean up after yourself! They have group activities you can join in on but I think it's extra. Personal trainers are available if needed. They do cute competitions and names are written up on this chalk wall which, to me, gives the gym a 'homey' feel to it. This gym is located in a nice area surrounded by shops and stores in case you need to run errands after your gym session. If I had to include a con, the only one I can think of is that they don't provide child care. However, I can still make it work since the gym is open 24 hours! The person who helped me sign up is Shannon and she freaking rocks!!! She was the nicest person I had dealt with out of all the gyms I tried out.

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Has Everything you need, from cardio, free weights and heavy punching bags!! Best Gym and Ive been to 6 different kinds of anytime fitness in and around Dallas. Best Gym so far!!

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I love this place! After 12 years of yoga, I realized I wasn't getting enough cardio and started going to the gym. At first, it was hard to get started. I'd walk around and look at the weight equipment and cardio machines thinking "yikes!" After just a few months, I've developed a routine that I love, and I actually look forward to going to the gym. My body is leaner, and I feel good. The staff is so friendly and knowledgeable about the equipment and fitness in general. They don't pester you while you are working out, but they always greet you by name, so you know that they are there to help you if you ever need help. There are TVs on the cardio machines, so the time goes by quickly. Clean, good-looking gym with 24-hour access. Great place!

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Great place. Very well run and clean. There is staff there most of the time and they don't just sit in the office talking on the phone and watching videos on the internet like the Anytime Fitness in Plano that I used previously. As a consequence this place is actually clean and orderly.Not a place for the young muscle heads who grunt and spit. This is a place for young to middle aged professionals who want to get in and get their work out done with minimal hassles and get out without taking a staph infection home with them.Never crowded in the early mornings or afternoons when I go. I can't speak to evenings since I always avoid this time frame in gyms because it is always the worst time to go.

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The people who work there have been great to me, the facilities are clean, and everything I've noticed is up and working. I mostly use the free weights so I can't speak to the classes and whatnot. They have enough diversity and quantity of equipment that I rarely have to wait to use anything.The facility is a little sparse on mirrors for the free weight area to monitor your form and I'm not certain why the leg press is in front of the mirror while the preacher is not... I'm also not certain why you aren't allowed to remove the barbell from the power rack to do standing overhead presses. I'm 6'2" and I'm too tall to do that inside of a power rack without the risk of smashing my knuckles against the top.In any case it is exactly what you would expect a a good Anytime Fitness to have. Equipment that works, facilities that are clean and feel safe, and staff that actually smile back.When I transferred out to Texas my key had issues late night on a Tuesday. They had given me the owners cell. So, I called her up and I was working out within ten minutes after they remotely fixed my key.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 70 reviews.

The address is: 18216 Preston Rd, Dallas, TX 75252, United States .

The contact number is +1 972-867-2635

This service is listed under Gym .

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