Planet Fitness

Discriminatory practices! , I was a guest visitor in the area. All I wanted was to use the restroom from a long trip.Dominique was very rude, Did not let me use the restroom.But their was another lady that used the restroom no problem and she didnt have a guest pass.Disappointed in this Planet fitness. Especially their staff. They need to train their staff better.

I didn't like that my son couldn't come back in the room with me while I was using the hydro bed. I like to keep a eye on my teen ager. My son have Autism so I worry alot. So I didn't get to use the chair because I was worried about him but everything else was good. The workers were friendly and the place was very clean

Gym equipment awesome. If you bring someone with you , they cannot sit to wait on you (in the seating area while you exercise)..boo hiss boo hiss boo hiss. Customer service bad. I'll go back to my church where we have an exercise gym with all the equipment.. may be a little more expensive by a dollar or two but better hospitality

It gets 1 stars only because it's down the street from my house.....but this gym is always kept dirty and unsanitized. Use tissues and paper towels are always inside the holders on the machines along with candy wrappers and other trash. The employee told me that they only clean the gym at a certain time at night once a day. Disgusting. That means all day you are touching other peoples germ and nasty napkins. They need to hire someone who cleans the gym throughout the day for crying out loud. I cancelled my membership and went to a better clean gym.

Overall, very attentive staff. Members lack the courtesy in racking the weights and actually picking up paper towels. Gym easy to navigate. Purple tootsies would be a nice addition. Enjoy your workout.

The manager and staff is super rude and not only that I was in the hospital and my membership was about to end I called a few days before my membership ended and asked him did I need to come up there and do anything and he said no but the next month they still took money out of my account and when I went up there to talk to the manger he was super rude and also didn’t refund me my money back I wouldn’t recommend nobody to go up there especially during the day! They gets no stars from me but they only got one so I could comment and tell y’all about my experience

It is so unfortunate that this location is the only location close to Lancaster (Dallas,TX) area. I visited Dallas and went to this location you get a quick workout in prior to an event.I couldn't tell if this was a brand new location or a location that was about to close.There wasn't much Planet Fitness marketing on the walls but some of the paint looked freshly painted. Not sure what was going on with that.The one staff person was nice. 🤷The cardio equipment was older. Like it was passed down from another location. But overall the gym space was quiet and equipment was available at 8am.You could tell it was an over 40 crowd that frequented at that time or maybe in general. Maybe that's why the overhead music wasn't that loud almost none existent but it was okay because I had my headphones.Now this is the PRIMARY reason for this low rating. The men's locker room!!!Again with the age demographic I saw this maybe a location that doesn't cater to locker room users so you would think it would be clean! Negative -- it was disgusting!! Mainly the showers. There was mold in the ceiling and on the curtains. It was broken shower heads.You could tell the soap dispensers all over the restroom aren't changed often or cleaned. The faucets were grimy.It was an disgusting disappointment because I had no choice but to spot splash my 'hot spots' and get the heck outta there to get to my event.It was so gross in the shower I dropped my lofa and I threw it away as well as my shower shoes. I couldn't bare putting them in the bag after that.I tried posting photos but they kept disappearing

Even though the area around this location may not be good. This particular location is great. Lots of equipment, great classes, and amazing staff. I enjoy my experience every time I go. I'm starting to think me and the massage chair are best friends.

The gym that finally got me hooked on trying to get fit. Always friendly folks at this gym and they’ve kept a good atmosphere here.March 2019 update - still happy as a member here. I’m here 8-12 times a month and the atmosphere and crowd here is pretty good.

can get crowed at times but thats expect from a popular gym. Staff is friendly and helpful. Trainers are also very helpful. restrooms were a little smelly but my overall experience was pretty good.