Planet Fitness at Brettwood Village Shopping Center in Decatur, IL, offers a modern, clean, and friendly workout environment. Open 24/7 on weekdays, it caters to various schedules, and features an array of fitness equipment, including cardio machines, weights, and unique offerings like HydroMassage beds and tanning booths. Amenities such as locker rooms and showers are well-maintained, and the gym promotes a judgment-free atmosphere catering to all fitness levels.
However, several customer reviews noted some challenges, particularly with customer service and membership management. Issues such as crowdedness during peak hours and limited free weight options were also mentioned. Despite these, for the majority, Planet Fitness remains a popular and affordable option for achieving fitness goals.
Pros:
- Open 24/7 on weekdays.
- Clean and modern facilities.
- Friendly, attentive staff.
- Affordable membership options.
- Judgment-free environment.
- HydroMassage beds and tanning booths.
- Well-maintained locker rooms and showers.
- Convenient location for travelers.
- Variety of fitness equipment.
- Welcoming atmosphere for all fitness levels.
Cons:
- Crowded during peak hours.
- Limited free weight options.
- Membership cancellation issues.
Location / Contact
- Address: 3194 N Water St, Decatur, IL 62526, United States
- Phone:+1 217-670-4667
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 3194 N Water St, Decatur, IL 62526, United States .
The contact number is +1 217-670-4667
This service is listed under Gym .
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Terry Anderson
1 year ago
Great place to workout,friendly and helpful staff and very clean.
Dawn Mitchell
1 year ago
I love that my local planet fitness has worked on hiring staff that is more professional.
gary cox
1 year ago
Needs timer in main gym area and a glute thrust machine. Go back to original hours
Hell Hound
1 year ago
Cool place but whenever there are a bunch of people it's not as fun
annette allen
1 year ago
I just love this gym membership I can exercise I can tan I can even bring my daughter to exercise with me and the staff is very nice
Denise Parcell
1 year ago
I am on oxygen and am trying to improve my lungs, I walk on the treadmill. I have always felt comfortable , and the staff is great
TL Carman
1 year ago
It's clean, convenient, and the staff is friendly. I have no complaints.
Judith Cook
1 year ago
There was the same dirty leaves left in the shower for 3 days. So God only knows how unsanitary it is
Joey Allison
1 year ago
I used to be against planet fitness but if you know what you're doing you can get a really good workout in and it's very cheap as well.
Morgan Lindbeck
1 year ago
I love this gym. I feel so welcomed and when I got there the staff is always so nice and helpful. Dre the trainer is amazing!!!