Planet Fitness at Brettwood Village Shopping Center in Decatur, IL, offers a modern, clean, and friendly workout environment. Open 24/7 on weekdays, it caters to various schedules, and features an array of fitness equipment, including cardio machines, weights, and unique offerings like HydroMassage beds and tanning booths. Amenities such as locker rooms and showers are well-maintained, and the gym promotes a judgment-free atmosphere catering to all fitness levels.
However, several customer reviews noted some challenges, particularly with customer service and membership management. Issues such as crowdedness during peak hours and limited free weight options were also mentioned. Despite these, for the majority, Planet Fitness remains a popular and affordable option for achieving fitness goals.
Pros:
- Open 24/7 on weekdays.
- Clean and modern facilities.
- Friendly, attentive staff.
- Affordable membership options.
- Judgment-free environment.
- HydroMassage beds and tanning booths.
- Well-maintained locker rooms and showers.
- Convenient location for travelers.
- Variety of fitness equipment.
- Welcoming atmosphere for all fitness levels.
Cons:
- Crowded during peak hours.
- Limited free weight options.
- Membership cancellation issues.
Location / Contact
- Address: 3194 N Water St, Decatur, IL 62526, United States
- Phone:+1 217-670-4667
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 3194 N Water St, Decatur, IL 62526, United States .
The contact number is +1 217-670-4667
This service is listed under Gym .
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Connie Farrar
3 years ago
The facility is clean and well maintained, the staff is friendly and repairs are done quickly when needed. The membership is affordable and the atmosphere is welcoming. Highly recommend!
Bonnie J
3 years ago
I love this gym. Staff is friendly. Very clean. There are people here of every fitness level. Truly no judgement here. Great place to come with my daughter and husband.
Shlomo Dov
3 years ago
Everything is clean, the equipment looks like new and everyone that I have encountered has been respectful of others and dilligent about disinfecting before and after using equipment.There's plenty of equipment. There are 2 areas besides the main Cardio and Strength area.-There's an area set up for 30 min workout with 1 minute on each machine and cardio in between each.-The 360 area offers another dimension of workout.-The showers are AWESOME. Clean, large, 2 heads:1 Downward & 1 Horizontal.There's a Handicap accessible shower and there's a private dressing room-The Planet Fitness App demonstrates the different equipment and how to perform numerous exercises. The Staff are always courteous and care about the patrons.Judgement and Intimidation are not allowed here, so it's perfect for bodies that otherwise might be embarrassed to workout in public.Also, they have Horizontal and Vertical Tanning Booths, Hydrotherapy Beds and Massage ChairsI love it-Bear
Robin George
3 years ago
Enjoy the laid back atmosphere, come in do my workout and nobody pays any attention to me. Staff is friendly. Great mixture of people, older, younger, some fit some of working on it, it doesn't matter.
Alan Pelletier
3 years ago
Planet Fitness in Decatur is modernized and features extras now found in many locations in the country. The staff is friendly, happy to be there, and motivated to motivate the members.I look forward to working out at PF and enjoy the variety of people who train there as well. Great group of people all around!
Jason Harwell
3 years ago
Not my home club. The new social fitnessing seems to be working. Clean. Laid out better than some clubs.
Lisa Gee
3 years ago
Love this PF. Just moved here from Chicago and I needed a run on a treadmill every day; since my work hours are weird, sometimes I need to come crazy early-so yay, it’s open 24 hours. I find the staff to be really friendly and helpful; I’m older and they are REALLY young compared to me but they know their stuff. Unlike Chicago, there’s always equipment available. The place is also REALLY CLEAN!!! And I got the “Black Card” membership, the better membership, but still super reasonably priced AND I can bring my Hubby for free! Awesome! I highly recommend this Planet Fitness. :)
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3 years ago
It’s a nice clean gym. Everyone minds their own business so you can feel comfortable doing your own workout. The staff are friendly and helpful BUT they will continue charging you even after you’ve canceled your membership. Beware of unwanted charges with Planet Fitness
E Superb
3 years ago
I love Planet Fitness. I always feel safe and motivated there. The environment is always clean and organize. This is my second home away from home. I have met lots of great people there. The staff is always pleasant and helpful.
Christopher Bracken
3 years ago
Had to cancel my membership due to being injured and not even realizing they were open. That’s on me. The manager that helped me today was fantastic and made sure to help with the fees as best as he could since I haven’t been there since this pandemic started. Even got a fist bump. After I get healed up I’ll be sure to come back to this gym!