Planet Fitness at Brettwood Village Shopping Center in Decatur, IL, offers a modern, clean, and friendly workout environment. Open 24/7 on weekdays, it caters to various schedules, and features an array of fitness equipment, including cardio machines, weights, and unique offerings like HydroMassage beds and tanning booths. Amenities such as locker rooms and showers are well-maintained, and the gym promotes a judgment-free atmosphere catering to all fitness levels.
However, several customer reviews noted some challenges, particularly with customer service and membership management. Issues such as crowdedness during peak hours and limited free weight options were also mentioned. Despite these, for the majority, Planet Fitness remains a popular and affordable option for achieving fitness goals.
Pros:
- Open 24/7 on weekdays.
- Clean and modern facilities.
- Friendly, attentive staff.
- Affordable membership options.
- Judgment-free environment.
- HydroMassage beds and tanning booths.
- Well-maintained locker rooms and showers.
- Convenient location for travelers.
- Variety of fitness equipment.
- Welcoming atmosphere for all fitness levels.
Cons:
- Crowded during peak hours.
- Limited free weight options.
- Membership cancellation issues.
Location / Contact
- Address: 3194 N Water St, Decatur, IL 62526, United States
- Phone:+1 217-670-4667
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 3194 N Water St, Decatur, IL 62526, United States .
The contact number is +1 217-670-4667
This service is listed under Gym .
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Rick Ivester
4 years ago
Planet Fitness is an upbeat friendly place to work out at your own pace in the no judgement Zone it is for real. I love it!
ReTro kicks
4 years ago
Love this place great employees awesome environment amazing equipment mens locker room really nice
Dominique Clemons
4 years ago
Has just about everything you need for a great workout!! Staff is very accommodating and facility is very well maintained.
NORMAND Fougere
4 years ago
Nice place but they don't check bathrooms often..never have tp...ice cold showers
Anton GrayBeal
4 years ago
Clean, staff care's more about finishing there texts than the people paying there salary. But if you just use the equipment it's good just clean stuff they don't.
ISU alum2010
4 years ago
This place is a blessing for people who work 2nd or 3rd shifts in Decatur. I usually go in after midnight on most nights and the two guys that work are very friendly and willing to help. It has a lot of machines and if you have a black card membership the Hydramassage beds are awesome.
Carl Johnson
4 years ago
Lots of equipment to use, the most of the staff is friendly and seems to be efficient. The locker rooms are clean. Showers could be warmer. All in all a great value.
Chris Brewer
4 years ago
Absolutely the worst front staff you can imagine..... representatives of the company have absolutely no idea what is going on in the organization....Great location! Management sucks! Great idea but this place is not the place to be..Absolutely Overrated!!!Cash cow! Luring individuals money in order to succeed in a climate where they will obviously fail!Poor management and absolutely a poor facility!!! Don't waste your b money!!!2 thumbs down.
Dustin Pryde
4 years ago
I go everyday and it's always clean and the staff is very friendly. I recommend the black card membership so you can have access to the tanning and massage spa area. For a little over 20 bucks a month you can't beat it. If you want to know more about it, go at night and ask for Adam. He's a good dude and knows his stuff.
Lori Thomas
4 years ago
Everyone was helpful, place was clean, and a wide variety of equipment to work out on. It's nice to be able to relax on the message chairs and hydro bed, and the showers were great! The price is awesome and when I go to visit family in other towns and states, I can workout there for free too! If thinking about going, I would recommend the $21 package, you can invite a friend every time you go.