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The Downtown Denver YMCA, located in the Renaissance at Civic Center at 25 E 16th Ave B, Denver, CO, offers a diverse range of facilities and programs suitable for various fitness enthusiasts. With its extended opening hours and a convenient downtown location, this gym caters effectively to busy schedules. Moreover, the refurbished facilities now sport modern, top-quality equipment and infrastructure improvements.

While the gym has a friendly, professional staff known for their attentiveness and welcoming nature, significant issues persist with membership management and staff responsiveness. Despite these challenges, the gym maintains positive aspects, such as cleanliness, accessibility, and a broad selection of amenities and services.

Pros:

  • Located in downtown Denver near parks.
  • Recently updated facilities with modern equipment.
  • Friendly and professional staff.
  • Offers a variety of classes and amenities like a sauna and steam room.
  • Members appreciate the cleanliness and overall maintenance.
  • The gym caters to international members with flexible membership options.
  • Provides added services like free coffee and indoor bike racks.
  • Non-crowded environment.
  • Membership includes benefits across other locations globally.
  • Affordable pricing compared to other local gyms.

Cons:

  • Repeated issues with membership cancellation and billing.
  • Some customers report unresponsiveness and poor customer service.
  • Occasional cleanliness issues in specific areas like locker rooms.

Location / Contact

Rating Stats

4.0

out of 5.0

14 reviews
5.0
4 reviews
4.0
4 reviews
3.0
5 reviews
2.0
33 reviews
1.0

Reviews (60)

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At this time the Y is taking all of the necessary precautions to stop the spread of Covid 19. Very clean and safe.

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The Downtown Y is a fabulous place!! I’ve been a member and have been working out there for years. The staff is always really friendly, professional, and welcoming and always willing to help, whether it be an admin issue your having or a workout accommodation. The entire facility was recently remodel, they now have the latest weight room and cardio equipment which is a definite plus. I would highly recommend the Downtown Y to friends & family that are looking a gym in the downtown area. Ask for Dani, she’ll be happy to help you get acquainted 👍

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I recently had to move from Denver and this YMCA is one of the things I miss most. The facility is very clean and the gym was been updated in the last few years so the equipment is really nice. The staff is also very friendly and helpful; especially Dani. She was always working when i went and was super helpful with any questions I had. Join with confidence.

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First off, I’m giving two stars because it was a very clean and safe facility during Covid. Cleanliness was a top priority to this staff. They also provided my boyfriend with a mask, so thank you for that.My issue is with management & customer service. My boyfriend and I had two relatives visiting for the week. I only have a membership at Planet Fitness but everyone else has Y memberships. So, we decided to try the Y out. We walked in and the members tried to scan their IDs & the system was down for out of state guests. They couldn’t figure out the password I guess to check members in, so they had us write our names down on a piece of paper. Once again, I reiterated I was just a guest (My boyfriend is technically out of state member because he’s still on his families.) & I asked if that was an issue and was told no. We get upstairs and there’s one, literally one person working out. I think maybe 5 by the time we left.While we were working out, the management, an older brunette lady & older gentleman, were watching us like hawks and staring me down during my whole workout. I felt very uncomfortable with this and my boyfriend later said that the gentleman approached him & said “since we were out of state members, they technically weren’t allowed guests & could only stay for an hour .” Cool, except I asked that before we walked in & they could’ve told us no from the beginning. If the gym was super crowded, I guess I would understand more.... but 3 out of state members “guests?” and one guest with maybe 5 others in the whole gym is ridiculous to act like we’re criminals or something.

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I trained at the downtown Denver YMCA for around a year and a half, prior to the lockdown due to the coronavirus. The common areas are normally full of homeless people, the (male) locker rooms are often filthy - food trodden into carpets, hair and beard trimmings over the counters and sinks, soiled towels all over the place. Pieces of gym equipment were damaged and left unfixed for months at a time, including the water fountains (replace those filters more than once a year please, there’s even a little red light that makes it clear). The front desk is often left abandoned, and when the staff are there they barely glance up from their cellphones to answer questions.I put an indefinite freeze on my account on 06/20/2020 and they have continued to attempt to charge me. I can not recommend this facility, which is a shame as the location within downtown Denver is great.

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I’ve been a member now for 3 months. Terrific facility with great multi level space for not only free weights and cardio, but a dedicated mirrored “free zone” for pilates, stretching, drills and mat exercises. This YMCA is very clean, has two large indoor bike racks and a modern locker room facility. Meets all of my needs and I love the complimentary Dazbog coffee! Friendly staff too!

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I really want to like this place. It’s conveniently located downtown, it’s not super expensive, and it has all the weight lifting equipment one could need. They just got new benches, all great. But the music... omg the music. Literally not a single song was written while any of us working out here were alive. Can you please play something from this century? Least. Hype. Music. Ever. Seriously, if I forget my headphones I just won’t workout that day. It feels like I’m stepping into the 70’s. I’m considering switching gyms just because of it.

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I’ve been a member at the downtown YMCA for almost 9 years. I was missing it so much during the Closure do to COVID-19. So when I heard they were reopening I was excited but also nervous about going back. I went back on the first day they opened and I was completely relieved. The same amazing staff is there to help and so happy to see you! They’re doing all they can to keep everyone safe and healthy. They have cleaning supplies and hand sanitizer everywhere.The staff is constantly cleaning. There’re also happy to help with the check in process, workout tips and any questions you may have. I’m so happy to be back. Thanks for all you do!!

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The group classes and instructors are great. A good variety of strengthening, high intensity and yoga. Staff are very receptive to member feedback. Keep it up, YMCA Denver.

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Reopened. Went at 8am. Very few people. Everyone I observed we're diligent in wiping/sanitizing workout equipment.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 60 reviews.

The address is: 25 E 16th Ave B, Denver, CO 80202, United States .

The contact number is +1 303-861-8300

This service is listed under Gym .

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