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The Downtown Denver YMCA, located in the Renaissance at Civic Center at 25 E 16th Ave B, Denver, CO, offers a diverse range of facilities and programs suitable for various fitness enthusiasts. With its extended opening hours and a convenient downtown location, this gym caters effectively to busy schedules. Moreover, the refurbished facilities now sport modern, top-quality equipment and infrastructure improvements.

While the gym has a friendly, professional staff known for their attentiveness and welcoming nature, significant issues persist with membership management and staff responsiveness. Despite these challenges, the gym maintains positive aspects, such as cleanliness, accessibility, and a broad selection of amenities and services.

Pros:

  • Located in downtown Denver near parks.
  • Recently updated facilities with modern equipment.
  • Friendly and professional staff.
  • Offers a variety of classes and amenities like a sauna and steam room.
  • Members appreciate the cleanliness and overall maintenance.
  • The gym caters to international members with flexible membership options.
  • Provides added services like free coffee and indoor bike racks.
  • Non-crowded environment.
  • Membership includes benefits across other locations globally.
  • Affordable pricing compared to other local gyms.

Cons:

  • Repeated issues with membership cancellation and billing.
  • Some customers report unresponsiveness and poor customer service.
  • Occasional cleanliness issues in specific areas like locker rooms.

Location / Contact

Rating Stats

4.0

out of 5.0

14 reviews
5.0
4 reviews
4.0
4 reviews
3.0
5 reviews
2.0
33 reviews
1.0

Reviews (60)

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It’s like a cheap spa. The sauna and steam room are very clean and they offer mouthwash in the bathroom! I enjoy it

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There are cleaner and more affordable gyms in the area that have more and better equipment. $50 fee to enroll plus $50 a month, and then a 30 day cancellation policy I didn't know about. Basically spent $150 on nothing (which yes I know if my fault). Had surgery and wasn't able to exercise and still had to abide by the30 day cancellation policy. Also the constant construction is annoying.

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If you go in the morning this place is a near 5 star gym. They could use a few new machines to replace some that aren't very useful and could use a dead lift platform, but overall pretty good. I don't advise going in the afternoon. They have recently implemented new rules that make it feel a bit like an adult daycare and the staff in the afternoon seem intent on policing the gym to enforce them.

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Staff reached out and were very professional. Overall I do love this gym and will continue my membership here. They invest in their property and do care about their members.

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Love it here! In the city, instructors are knowledgeable and caring, they make the classes fun!Membership appreciation is a great touch as well... I’m excited to see all of the amazing changes!

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I've had the pleasure of meeting some great communities through the YMCA. The away program makes you feel at home no matter where you travel. I can say out of all the Ys I have been to, this one is truly exceptional. I've heard the towels are fluffy but I missed them to the right of the entrance as I walked in. Next time. The facility is all encompassing - classes, sauna, steam room, a large fitness center and loads of equipment. The locker room is so big you could get lost in it. The Y was quiet when I went on a Saturday morning. I'm sure there are busier periods. Parking on the street is okay - not sure if I missed the dedicated parking or if it does not exist. Staff here is friendly and chill.

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Easy sign up, no fees, $90 a month for a Family is an excellent price! Coming from Miami where gyms are $200 for 1 person, I feel this Y has everything we need and more. Nothing to complain about here. Parking is easy, bike rack inside, sauna and steam room, great workout equipment and very up to date.

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I would give this place 0 stars if possible. I never write reviews, but this needs to be addressed... I came into the gym to cancel my membership before any billing transaction hit my credit card. I was assured I would not be charged for the month after asking multiple times, multiple ways (I'm a very thorough guy). Sure enough, I got charged for the month! I reached out to the Membership Director, who had a terrible attitude (not what you would expect from a Director). He was unsympathetic and made no effort to mediate. What happened to customer service??? I had been a member for over a year! Obviously the Membership Director needs a lesson or two about customer support.

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I've been a memeber of the YMCA in different towns and sadly this experience was very disappointing.I put my membership on hold, yet they charged me every month and I had to call them to get the fee reversed. Also, I was informed that I only need to give them 5 days notice, even if the change I am making is Canceling my membership. Apparently the staff is not up to date with Policy changes, because as I was filling out the paperwork I was told that I needed to give them a 30 day notice period....A very frustrating experience all together!

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There's no commitment required, but the monthly fees are not as low as I expected from a YMCA. The gym itself is a little disappointing, though they promise a remodel soon. Overall I wouldn't be a member of this gym if it weren't for the way the YMCA benefits the community.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 60 reviews.

The address is: 25 E 16th Ave B, Denver, CO 80202, United States .

The contact number is +1 303-861-8300

This service is listed under Gym .

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