The Downtown Denver YMCA, located in the Renaissance at Civic Center at 25 E 16th Ave B, Denver, CO, offers a diverse range of facilities and programs suitable for various fitness enthusiasts. With its extended opening hours and a convenient downtown location, this gym caters effectively to busy schedules. Moreover, the refurbished facilities now sport modern, top-quality equipment and infrastructure improvements.
While the gym has a friendly, professional staff known for their attentiveness and welcoming nature, significant issues persist with membership management and staff responsiveness. Despite these challenges, the gym maintains positive aspects, such as cleanliness, accessibility, and a broad selection of amenities and services.
Pros:
- Located in downtown Denver near parks.
- Recently updated facilities with modern equipment.
- Friendly and professional staff.
- Offers a variety of classes and amenities like a sauna and steam room.
- Members appreciate the cleanliness and overall maintenance.
- The gym caters to international members with flexible membership options.
- Provides added services like free coffee and indoor bike racks.
- Non-crowded environment.
- Membership includes benefits across other locations globally.
- Affordable pricing compared to other local gyms.
Cons:
- Repeated issues with membership cancellation and billing.
- Some customers report unresponsiveness and poor customer service.
- Occasional cleanliness issues in specific areas like locker rooms.
Location / Contact
- Address: 25 E 16th Ave B, Denver, CO 80202, United States
- Phone:+1 303-861-8300
- Website:denverymca.org
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 60 reviews.
The address is: 25 E 16th Ave B, Denver, CO 80202, United States .
The contact number is +1 303-861-8300
This service is listed under Gym .
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Nigel Flak
8 years ago
I would give this place 0 stars if possible. I never write reviews, but this needs to be addressed... I came into the gym to cancel my membership before any billing transaction hit my credit card. I was assured I would not be charged for the month after asking multiple times, multiple ways (I'm a very thorough guy). Sure enough, I got charged for the month! I reached out to the Membership Director, who had a terrible attitude (not what you would expect from a Director). He was unsympathetic and made no effort to mediate. What happened to customer service??? I had been a member for over a year! Obviously the Membership Director needs a lesson or two about customer support.
Kwa1ski
8 years ago
Very nice YMCA. I came from out of state and they were very accommodating and kind. Matt and Bryan did an excellent job making me feel as if I was at my home YMCA. Thanks for taking care of a weary traveler guys!
Andrew Zorn
8 years ago
There's no commitment required, but the monthly fees are not as low as I expected from a YMCA. The gym itself is a little disappointing, though they promise a remodel soon. Overall I wouldn't be a member of this gym if it weren't for the way the YMCA benefits the community.
Michael Phillips
9 years ago
The Y has been a part of my life sense the early sixties. I learned gymnastics wrestling weight lifting boxing and swimming at the Y.50 years later I'm proud to say that I'm a member of the YMCA. Man I've been rescued!!!
Bryon Blake West Dyk III Hamburger
9 years ago
Circling a great tradition of the YMCA providing affordable housing or are members of our society and guidance classes of support groups to promote individuals for Independent Living.
Max Nardo
9 years ago
Super friendly staff, variety of classes, affordable membership, and there is always hot coffee for on the way out. Machines and workout spaces are clean and in good shape. The only downside is that it can be a bit crowded during peak hours, like any gym.
Joe Mascotti
9 years ago
Able to achieve a great workout here and relax in the steam room afterwards. Excellent staff!
Michael Hicks
10 years ago
Great bang for your buck. Not for those who want all the fanciness that comes along with $100+ per month memberships, but if all you need is the basic equipment, clean facilities, cheap rates, and convenient downtown location then this is your place. Has a bball court, steam room, cardio and all types of weights/machines. No pool and they could definitely use another squat rack or two in the free weight room, but overall I like it. I've been a member for about 2 years now with no complaints. Staff has always been great!
Jeffery Shoultz
10 years ago
Thought it would be a good facility being in the middle of downtown. However the track is a joke, there's no pool, good luck finding your way through the locker rooms(seriously it's a labarynth) and the basketball court is small. Additionally they charge $15 for a day pass. Compared to any other fitness facility this is one of the worst I've been too. They also don't share branch like most Y's
Robert Lipman
11 years ago
I want to thank all the personnel at the front desk who greeted me as a visitor on August 13, 2014. As a Y member in Tuscaloosa, Alabama, I thought it might be nice to get a workout while touring Denver. It wasn't only that you didn't charge me for using the facility; it was how all of you indulged me as we spoke about life in Denver and the South.I know your building is old, but all the equipment was in good shape, and there was a variety of equipment to use. I was surprised that despite my visit being in the earlier afternoon, there was a fairly good number of people exercising.Should I return to your city, I'd love to visit again.I will certainly relate to my fellow Y members here in Tuscaloosa just how nice of an experience I had during my visit with you.In appreciation,Bob (Robert Lipman)