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The Downtown Denver YMCA, located in the Renaissance at Civic Center at 25 E 16th Ave B, Denver, CO, offers a diverse range of facilities and programs suitable for various fitness enthusiasts. With its extended opening hours and a convenient downtown location, this gym caters effectively to busy schedules. Moreover, the refurbished facilities now sport modern, top-quality equipment and infrastructure improvements.

While the gym has a friendly, professional staff known for their attentiveness and welcoming nature, significant issues persist with membership management and staff responsiveness. Despite these challenges, the gym maintains positive aspects, such as cleanliness, accessibility, and a broad selection of amenities and services.

Pros:

  • Located in downtown Denver near parks.
  • Recently updated facilities with modern equipment.
  • Friendly and professional staff.
  • Offers a variety of classes and amenities like a sauna and steam room.
  • Members appreciate the cleanliness and overall maintenance.
  • The gym caters to international members with flexible membership options.
  • Provides added services like free coffee and indoor bike racks.
  • Non-crowded environment.
  • Membership includes benefits across other locations globally.
  • Affordable pricing compared to other local gyms.

Cons:

  • Repeated issues with membership cancellation and billing.
  • Some customers report unresponsiveness and poor customer service.
  • Occasional cleanliness issues in specific areas like locker rooms.

Location / Contact

Rating Stats

4.0

out of 5.0

14 reviews
5.0
4 reviews
4.0
4 reviews
3.0
5 reviews
2.0
33 reviews
1.0

Reviews (60)

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Great location, super clean and I love the steam room and sauna. They have a ton of fitness classes.

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Been back couple of weeks, Y has done good keeping everyone safe + lots cleaner bottle & hand sanitizer. Good see more members each week.

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TV out for over a week on exercise machines. No signs, no explanation posted, no info on when restored. Bad for business. Poor management. Person at desk said, oh maybe you watch too much TV.

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I’ve been coming here for powerlifting training since June 2019, so far it’s been a great experience. I rarely have to wait for a power rack, members generally clean up their weights when they are done and people are friendly but will generally leave me alone which is ideal as I’m not there to socialize. What other gym in downtown Denver can you find free coffee, towel service, sauna, steam and other amazing amenities and classes for an affordable price? It’s absolutely the best deal for what you get out of this place. Plus the staff are awesome and super friendly. Also your membership can be international and you can pause your membership once a year for up to 90 days (Traveller’s note!)

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I’ve been a YMCA member for over 10 years and will hopefully never have to leave. I have made great friends not only with other members but also the staff. The trainer are great! I feel safe going there since they take such good care of the facility especially with the pandemic. I love the classes (especially sports conditioning) and am so excited that they are back on the schedule and are now meeting to workout outside.

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I love the new remodel work they’re doing. The new locker rooms and weight room are great additions. Staff is friendly and responsive. The only reason for the four stars instead of five is cleanliness is an issue (hopefully changes when the renovations are finished) and this gym can get extremely crowded for the space during lunch hours and after work. I’ve also seen a couple issues with trainers not using equipment for intended purposes- using weighted row machine as an incline push-up bench, for example. Overall, positive impression of the gym and it will get better when the renovation is done.

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I had a wonderful experience during my three day guest pass, which anyone can get with a valid ID. The location is in a beautiful area near the park. The facility is very well maintained, and clean. I saw several people cleaning machines and putting things away that worked there. Check in was quick and easy. Beautiful basketball court. The front desk staff was very helpful. I will definitely be going back!

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First, I would like to say that aesthetically, the renovation is phenomenal. The finishes they used to complete the spaces are modern and minimalistic which is very pleasing to the eye. However, the new men's locker room is a HUGE disappointment in comparison to the old one. The physical space of the locker room probably doubled in size. They were able to fit in close to 600 lockers which is great, except for the fact that they sacrificed space for desired amenities in order to accommodate all of the lockers. In the old locker room, the steam room had room for 13 people easily. The new steam room is almost unusable. The single row bench on the back wall is unusable due to the location of the steam head. Sitting anywhere on this bench ensures that your right leg is burned by the steam as the bench is so close to the nozzle. Not only is this a disappointment, but I would imagine is a huge liability to the organization as an injury risk. Additionally, the right side of the steam room has two tier benches, however, if anyone is sitting on the top row, it automatically makes the space on the first row unusable as the benches aren't wide enough to accommodate the feet of the person on the second bench and allow for sitting room for another patron. The capacity of this steam room due to these factors, unless you want to sit on top of other people or get burned, is probably 4 people. What is the point of having 600 lockers if less than 1% are able to use the amenities in the locker room? Also, you might as well be looking into the sun the entire time you're in the steam room. It's insanely bright with several lights... WHY? The sauna door has a huge gap on the bottom. While the sauna itself doesn't feel to be losing any heat, the locker room temperature seems to be WAY hotter than the temperature of the old locker room. I imagine some of this sauna heat is escaping into the facility. The showers don't have much privacy and are open to a very high traffic area of the locker room. Overall, the design of the renovation is nice, with the exception of the locker room - I dont know what firm designed this space, but its very unpractical and pretty ignorantly designed. Unfortunately, the steam room is one of my favorite relaxers after working out. This new steam room and sauna is just not up to par and it seems that I will have to begin searching for a new gym to appeal to my needs.

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Decent facilities member services reps can be more like member antagonist sometimes however it’s walking distance to work so I joined. If it weren’t two blocks from my job no way would I join at those prices. Not worth it for facilities and service otherwise.

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I submitted a financial assistance application in person at the Downtown location and the person I spoke to said he was the one in charge of those applications and it usually takes a couple of weeks but that he will review it this week and give me a call. A week passes so I called (it was the Thanksgiving week when I called) and asked the guy who picked up the phone if I could get the status of my application. He was pretty rude and sounded like he wanted to hurry up and hang up the phone. He stated “these applications take about 4 weeks anyway so I doubt they even started on it yet” he asked for my name and punched it in to his system and said “Nope it’s not in here yet and the guy that handles these applications, his name is Scott is on vacation till next week, call back then” so about 2 weeks ago I went on to there website and requested a call back regarding my application. After a few emails later come to find out they “lost” my application. I received NO apology or a “I invite you to come in and speak with me personally to see how we can resolve this issue” did I mention the person whom emailed me back was Scott, the apperant person who handles these applications? Imagine if he’s the one handling the paperwork and loses applications with sensitive information on it what other paperwork does he lose????? Poor service indeed

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 60 reviews.

The address is: 25 E 16th Ave B, Denver, CO 80202, United States .

The contact number is +1 303-861-8300

This service is listed under Gym .

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