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Genesis Health Clubs - Hickman Road, located at 10930 Hickman Rd, Des Moines, IA, offers a range of fitness activities in a spacious environment. The club is known for its variety of classes, including Zumba and spin, and boasts friendly and helpful staff. Exceptional trainers like Garrett, Dakota, and Tony stand out for their dedication and expertise. Nonetheless, some members have reported issues with outdated equipment and poor facilities maintenance.

While the club has received praise for its group classes and the friendly atmosphere, several negative reviews highlight concerns about facility cleanliness and management practices. Be sure to visit and inspect the facilities before committing to a membership.

Pros:

  • Wide variety of fitness classes.
  • Friendly and helpful staff.
  • Great personal trainers.
  • Spacious gym with many equipment options.
  • Women-only workout rooms.
  • Tennis and pickleball courts available.
  • Clean bathrooms and sauna.
  • Positive and motivating class instructors.
  • Friendly atmosphere.
  • Dedicated personal trainers.

Cons:

  • Outdated gym equipment.
  • Facility maintenance issues.
  • Concerns about management and billing practices.

Location / Contact

Rating Stats

4.0

out of 5.0

14 reviews
5.0
3 reviews
4.0
4 reviews
3.0
39 reviews
2.0
0 reviews
1.0

Reviews (60)

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Great personal trainers and huge selection of equipment.

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My experience here unfortunately follows the rest of the other genesis locations. Most of the equipment is funtional, but in poor condition. The large majority of the resistance training equipment is older, whereas it appears most of the cardio equipment is newer.The only positives I can give is that there is actually a good working rower, along with the variety of equipment (the only contributors for the 3 stars)A serious overhaul is needed in the weight lifting department.Notable mention the cracked mirror with no warning labels.

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We love the staff and kids club! Favorite gym I’ve belonged to overall. Everyone is friendly and the basketball court is our favorite.

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Shoutout to Marques for giving 5 star customer service!

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Gym has nice staff, and good equipment, Sharon needs a raise.

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I have been attending spin classes at the Hickman location since before Covid and Tony by far has been the best instructor I’ve had. He always gets the most out of me and plays great tunes!

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I come here and workout 4 days a week and the gym is very beneficial in helping me improve my self and the equipment

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Great place to work out. Very clean. Friendly staff. Would defiabtly recomend. Personal trainers are amazing. Would recomend!

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I like to workout here because is a really nice place, people are nice, front desk the best.

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The gym is always clean and tidy, and the tennis courts keep me busy.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 60 reviews.

The address is: 10930 Hickman Rd, Des Moines, IA 50325, United States .

The contact number is +1 515-278-2582

This service is listed under Gym .

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