TruFit Athletic Clubs - University Dr

5-stars based on customer service, particularly from Victoria and Albert. But everyone I have dealt with has been wonderful. My initial impression of this location wasn’t the greatest, but the more time I spend here the more impressed I am with the employees.Our family is currently halfway through our 7-day trial. Is this gym perfect? No. But I think they are doing the best they can. At this price point, a lot of the surface cleanliness and organization lies in the hands of the members. During peak hours, the place is a mess. No amount of staff could keep up with people just leaving stuff everywhere. But during less-busy hours, this place is quite pleasant and clean.The kids club seems to be geared more towards toddlers and babies, but my kiddos still have a good time. I would prefer they play kid movies rather than youtube on the screen. But the staff members are always really nice and they aren’t afraid to implement rules, which I really appreciate.My only real gripe about this club is that the spray bottles that everyone has to use are hung from the trash cans in a way that the part you squeeze is stored IN the trash. An easy fix could be some cheap hooks installed onto the walls. More hand sanitizer would be nice too.

William helped out at this location very helpful and informative. Great customer service.

I really liked this gym location, way better than the Trenton location. I was really pleased with the tour that William Saenz gave us.

So respectful and kind. Signed up at a different Tru Fit, didn’t receive the keychain tag and received one here in seconds!

Best place to workout it’s soooo clean and the vibe is top tier definitely gonna keep coming here for years

The equipment is awesome and so is the atmosphere, I loved coming to this gym, I just got a membership for me and my daughter

Can’t wait to attend this location, best one in Edinburg. Really appreciated how William Saenz explained different memberships and gave us a tour of the gym itself.

William is very knowledgeable and professional. He was very informative about the benefits of fitness and wellness of health. He really helped my son and I make a wise decision to join tru fit.

Sign up was a breeze. Tristen was very knowledgeable and professional! Five stars to Kristen!

I went Last night at about 9 thinking the gym closes at 12 since thats what it says online and it closes at 10 on Fridays.Second the girl closing was extremely rude!