Life Time

Hard to find parking. Way too packed. Not enough space for the amount of people. Have a favorite machine there is probably only one and it will be taken. Rock climbing is pretty much always closed and the indoor waterside is not on enough just a few short hours on weekends only. The only benefit is that there is a child center if you can catch it open. I took my son to the child center today and they told me they had closed due to weather. For the price I’m paying I am not satisfied with this place.

DO NOT GET A MEMBERSHIP AT THIS LIFETIME!! Unauthorized credit card charges! Changes to my original contract without my permission! Never emailed the copy of original contract for the personal training. Way overcharged for services. No help from management. Nothing but a headache!!! Buyer beware! I will be sticking with Planet Fitness! At least there honest and upfront. Only leaving one star because it wouldn’t allow for a zero

I am so furious with Life Time Fitness Aquatic team. They kept pushing us around from one time to the other and when we would show up they would tell us to leave because either the class was too full or that they did not have us on the schedule. One time the pool was closed because of the maintenance, no one notified us so we showed up to class, after kids changed, just to come to a closed pool. And we were not even able to make it up. Last time we were scheduled to make up a couple of classes (that we called in due to traveling) and one member was helpful enough to put it in the calendar, or so it seemed, but when we showed up today, they said we can leave unless we pay for these classes. I feel like I was scammed. I never write complaints online, but this just threw me over the top.

I love Algonquin Lifetime! The facilities are very clean, the staff is friendly, the spa and salon services are great, the machines and workout floor are functional and clean, the yoga program is authentic and the studio ambiance is perfect, the smoothies are healthy and yummy, and I enjoy the sauna during the winter and the outdoor pool area in the summer... Lifetime literally has everything I need all in one place! Thanks Lifetime :)

I recently got a free two weeks of trial passes from Colin a sales associate. I have been loving the experience here at Lifetime. The staff has been treating me very well. No complaints so far. That’s until today 03/10/19 Sunday, I came in and was approached by Don Zeh that’s a member services Supervisor. You would think he would be phenomenal with customer service, But that was not the case. He came across as combative and made a massive deal about getting my license out of my vehicle when I was told days ago this very week that it was no problem to scan my temporary phone badge and sign off on the I phone tablet and proceed through. He refused my guest pass when the other gentleman was very kind and becoming and says he understands how I feel and have a great workout. When Don told me to have a great day basically telling me to leave the facility when I didn’t do a thing wrong. Doesn’t sound like a good experience does it? Come on Lifetime fitness, We can do better than that!

I had a pedicure with Angela and she sucks. Her personality is like a corpse. I noticed when I got home that she did a terrible job. Will never use her again

They sign you up for magazines you didn’t order. When you cancel your membership, you have to send a letter certified mail or they’ll claim they never received it and keep charging you. This place is a scam. For what they charge, it’s dirty and needs an update.

Best. Value!! Lot of free classes.great staff.24 hours!! Great for everyone,machines/cycles. Are aweaome.well organized.#1. For me.my boys love it too! Been to other facilities.this is the best!!

Very loud, trainers play their music over the house music, and then have to yell so that their class members can hear them, complained to management, along with other members, but it does seem to do any good. Been a member for 15 years, It is no longer enjoyable

Facilities: Facilities are varied and relatively clean. You can do pilates, basketball, wall climbing, sauna, and swimming. Classes are not free. Instead, you have Life Bucks that can come with the membership, which you can spend on paying for the classes. The equipment is mainly cleaned by the users before/after using it. Needless to say, some of the equipment is sometimes sticky. If they made sure the equipment was wiped and made sure bolts were tightened (one equipment had loose bolts for nearly a week) every 6 hours or so, it would be great. They do have plenty of towels and showers available. I've only come across an empty soap dispenser once during busy hour, but there were showers always available. The facilities can get quickly crowded during busy hours so I recommend either going to the gym in the wee hours of morning, around 9 or 11 pm, or when everyone is eating lunch (around 2 pm).Staff: The staff is very sympathetic to your problems and do their best to resolve the problem quickly. I mainly had problems with my account manager. Know that everything (putting things on hold and quitting) have a 30-day notice and that putting your account on hold gives you a surcharge. My account manager failed to inform me of that until I ran across some problems doing so. I did find that the managers in general were hard to reach by calling so I would advise contacting them by email and by going over to the facility to meet the managers.Price: I am not sure about the prices of gyms around the area, but I have certainly been to cheaper gyms. This gym is not the priciest or cheapest but it does still cost a bit. Out of a scale of 1 to 10 with 10 being the costliest, I would give it a 7. In terms of what is offered for your money, I would give it a 5.