The Edge Fitness Clubs

I know Govanni and the crew for a while however there is one particular staff/trainer with gold glasses that ruins this gym. I was just using one of the training rooms to stretch and staff member with gold glasses opened the door and rudely tells me to leave as it’s reserved for trainers points me out with his finger trying to act all tough. Calm down you make $12 bucks a hour so why the attitude? It was like 5 minutes to close. Where’s the sign I asked? He just looked at me and held the door open so I’d leave the trainer room. If it’s off limits put a sign rather than chasing down customers. It’s staff like this that ruins it for the entire place. All he does is talk at the front desk and hits on women as they come in. Very unprofessional. I believe this large guy works on the weekend to close. Why not make your self useful & fill the empty wipes since they are always empty. That’s why I’ll be checking out crunch fitness very soon. As a former gym owner 4 Anytime fitness in Arizona, I’d never hire someone like that is rude to my customers. Plus the layout and placement of equipment is off at this place. What can you expect these days anyways. Nobody cares at this Farmington hill location.

Horrible experience, unprofessional, always finding ways to deduct money!! Don’t go!Easy to enroll but soo hard to cancel membership. Even after giving them a 30 day notice to cancel membership, they still charged me a yearly fees saying we usually deduct this for maintenance! It’s like when they know you are leaving, they will find ways to get money out of you. My husband had a bad experience too hence I thought I better be early and inform them about my cancellation and guess what???? They still charged me an yearly fees 20 days before my last day of the gym.Pathetic management and to cancel your membership you have to call different numbers, the facility will just guide you with wrong information. The call centers are closed over the weekends hence make sure you work as per their time. Horrible experience!! I would never recommend this gym who just knows how to take money out of you!!

Well equipped and very clean facility. Excellent choice of classes. I highly recommend Spin classes at the Farmington Hills location. All instructors are very good. Carson, Anthony, Todd, and Alexandra’s spin classes are very high energy and a blast! However, I have cancelled my membership ( 30 days in advance of renewal without problem). The music on the gym floor is crazy loud and I cannot hear my own music or on-demand classes even when my AirPod volume is maxed out. It’s super annoying and not healthy. Over the last year I’ve asked twice about turning the gym’s music volume down. Both times told “I do not have the key to the room with the sound equipment…” and turning volume down permanently is “corporate” function. But they would look into it. Nobody has looked into it. I’m only available to take one spin class a week so it’s not worth the Premium membership and dues increase to stay at Edge. Between the loud music (which should have been easy to fix) and Premium membership fee required for Spin classes, that I can only do once per week, I chose to cancel my membership.

I put a 5 star review up about a year ago and just want to express truly how awesome the people and this gym is. Always clean, good music, amazing people and always a great time. For anyone looking to get into working out or someone who is a gym addict this is the gym to go to!!! I'd give this gym 11 stars if I could.

Edge fitness has been the cleanest gym I've been to and has always been nice and easy to work with even when I discontinued my membership due to a health issues they worked with me very well.

Forced into a contract extension due to covid. Update* they did let me out of the contract after protesting. The staff was friendly and it was one of the cleanest gyms I've been too

Rude customer service from two female staff , one name Anna M. I was asking questions about my billing , and they couldn’t explain to me why my monthly bill kept going up , one girl said it’s because of the pandemic , the other one said it’s not , then while on the phone , one of them hung up on me, so I had to drive to the location and the manager Anna M started being so rude and disrespectful , yelling in my face , pretty much dismissed my concerns, and gave me corporate email and because I threatened to tell corporate how I was being treated , she tore the paper with the email and her name on it and basically told corporate a lie on me before I could text them first.. don’t go to Farmington hills to workout, you will be disappointed.. there are many other great gyms to join

I move to Mi unsure how long I would be here. I explained this to the associate that signed me up. She assured me if I were to move back to Ga just show my current Dl and I could cancel.NOT SO they will not let me cancel without a new DL. WHY put me through the hassle of getting a new DL with the same address?It is unfortunate the lies they tell for a sale.

Great gym but I wish I didn’t sign up because with being high risk during the pandemic and trying to cancel my membership they won’t let you. I wish I never sign the contract. At least at other gyms they let you cancel.

*editing this review*It's really unfortunate this place is bogged down by a terrible contract. The gym is nice and all but then not letting you cancel early, especially during a pandemic, is unethical. I wouldn't recommend this place, find somewhere else.