The Edge Fitness Clubs in Farmington Hills, MI offers a variety of amenities to enhance your gym experience. The facility is spacious, clean, and features a unique cardio cinema room, a women's only section, and a variety of group classes. Their staff receives mixed reviews, but many members find them friendly and helpful. While the gym's facilities are praised for their cleanliness and variety, many users report major issues with contract policies and customer service.
Members have raised concerns about difficulties in canceling memberships, unhelpful staff, and unclear contract terms. While the gym is well-equipped and has unique features, potential members should carefully review the contract terms and conditions to avoid any future issues.
Pros:
- Clean and spacious facility
- Unique cardio cinema room
- Women's only section
- Variety of group classes
- Friendly and helpful staff
- Clean locker rooms and bathrooms
- Good range of equipment
- Amenities like saunas and protein shakes
- Special training rooms available
- Offers childcare for members
Cons:
- Difficulties canceling memberships
- Reports of unhelpful customer service
- Issues with contract transparency
Location / Contact
- Address: 30150 Grand River Ave, Farmington Hills, MI 48336, United States
- Phone:+1 248-987-5160
- Website:theedgefitnessclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 111 reviews.
The address is: 30150 Grand River Ave, Farmington Hills, MI 48336, United States .
The contact number is +1 248-987-5160
This service is listed under Gym .
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123kelasw
7 months ago
Great gym. Great pricing. Friendly, helpful staff.But pretty crowded & limited power racks (4 total) unless you go very late, very early or around lunch time.Many guests don't put their weights away which is annoying but not the gyms fault.
Karen Onyeuma
7 months ago
Membership is reasonable and I love the Women's only section.
Mike
8 months ago
My girlfriend and I have tried to cancel our membership nonstop and they wont let us. We lived in Farmington temporarily, and have since moved over 200 miles away from the nearest Edge Fitness. They have threatened to send us to collections and continue to charge us since we have moved away, AND we provided every piece of documentation needed to show we were settled in and moved into a new residence. They refuse to let us out, their customer service doesn’t answer our calls. If signing up for this gym, read the fine print, and then look again because it doesn’t even matter if you follow everything to a T, they’ll do whatever they please with your account.
C G
8 months ago
Lots of classes. Clean. Great staff. Great music
Belinda McKinney
8 months ago
Super clean. Love the energy!
Inês Hurst
8 months ago
This place is a cesspool of legal entrapments and deceitful practices. When I signed up, I told them I was only going to be living here for the summer. They said it would be no problem to cancel the membership when I had to move 2500 miles away. Turns out that canceling this was one the biggest ordeals I’ve had to undergo from a business. So many hoops to jump through. They make you put multiple cards on file (that should have been the first red flag). They require a 30-day written notice of cancellation. They also required proof of a new lease or home purchase or the issuing of a new drivers license. Like come on. I’m just trying to cancel my membership, not apply for a loan. The faculty was not helpful at all when I was trying to cancel and the manager was flippant with me.Update: I was contacted and they are refunding me the $50 annual fee.
Nikki
8 months ago
I have been going to this gym for about two years. I love the facility however EDGE kids is my least favorite attribute from this gym. When it is open it is great and the staff are amazing BUT they close without informing parents. There have been many times when you would arrive at the gym and they print out signs on the doors that says Edge kids is closed due to staffing. It is a very inconvenient and frustrating situation especially when you pay for a service.There has also been times when I would show up and no one is there resulting in the staff saying they were unaware no one was in there and it is now 4:45 PM.I was told there is only one supervisor for both shifts but they are not available in the afternoons. I understand scheduling happens, however an email and some professionalism would be great especially when it inconveniences paying members. I ended up switching to Westland because the staff stated they were better staffed at that location.
Alexandra Passkiewicz
8 months ago
Love this gym it’s clean, I see the cleaning crew every night. The cinema room & sauna are why I switched from planet plus they also have tanning. The sauna is the game changer. All the bad reviews seem to be about contract issues and cancelling. So read & understand contracts before signing things.
Manvith manu
9 months ago
What’s the point of loud radio/music when everyone has their own music playing in headphones?
Leslie Thomas
9 months ago
All the new Tech machines were Here! Clean environment and friendly staffGreat first experience. Shake bar ..Awesome!