The Edge Fitness Clubs in Farmington Hills, MI offers a variety of amenities to enhance your gym experience. The facility is spacious, clean, and features a unique cardio cinema room, a women's only section, and a variety of group classes. Their staff receives mixed reviews, but many members find them friendly and helpful. While the gym's facilities are praised for their cleanliness and variety, many users report major issues with contract policies and customer service.
Members have raised concerns about difficulties in canceling memberships, unhelpful staff, and unclear contract terms. While the gym is well-equipped and has unique features, potential members should carefully review the contract terms and conditions to avoid any future issues.
Pros:
- Clean and spacious facility
- Unique cardio cinema room
- Women's only section
- Variety of group classes
- Friendly and helpful staff
- Clean locker rooms and bathrooms
- Good range of equipment
- Amenities like saunas and protein shakes
- Special training rooms available
- Offers childcare for members
Cons:
- Difficulties canceling memberships
- Reports of unhelpful customer service
- Issues with contract transparency
Location / Contact
- Address: 30150 Grand River Ave, Farmington Hills, MI 48336, United States
- Phone:+1 248-987-5160
- Website:theedgefitnessclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 111 reviews.
The address is: 30150 Grand River Ave, Farmington Hills, MI 48336, United States .
The contact number is +1 248-987-5160
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Audrey Hill
9 months ago
DONT go to this gym. They are scammers. They won’t let you cancel without paying full amount. I signed up for a one year and they told me I signed up for two. Once my two year contract expired, they renewed it and charged me double. I was told it wouldn’t be renewed. Now I’m being told I have to contact an email that isn’t even the edge fitness and now I have to pay them more money because I’m “irresponsible” THEY ARE SCAMMERS. HORRIBLE GYM
Ms. Jones
9 months ago
This is the worst company I have ever dealt with and I wish I never signed up!I was diagnosed with breast cancer in April and requested my account be put on a freeze. They continued to charge me anyway, claiming they never got the request. I provided documentation, they still refuse to do yhe right thing. I requested a refund, they requested more documentation. I provided documentation, now they say they need more.This is ridiculous not to mention insensitive!I am dealing with enough and I don't need the added stress nor should my doctors have to take the time to write letters when they are busy trying to save people's lives!08/02 Update: Emailed them as advised below in response, sent another letter from my doctor stating I am not to engage in any strenuous activity while being treated and they still will not cancel or refund me the months they charged me when the account was supposed to be frozen. Now they respond and say they need another letter. This is unbelievable! My doctor confirmed my diagnosis and stated that I am not allowed to work out in the latestes letter and that she dies not advise I do for several months, indefinitely. What more do they want?! This is a nightmare!The manager has ghosted me though Ms. Brittany Rubio said she would still help me even if I wanted to cancel. She has not followed up and I have heard nothing more since she asked for another letter from my doctors.
Omar Enayeh
9 months ago
I had a disappointing experience at Edge Fitness Club due to their inflexible contract policies. When I signed up, I informed the employee that I would only be staying for a couple of months for my internship, and then I would have to return to my hometown, which is quite far away.Despite providing various proofs, such as my driver’s license, work letterhead, and college class schedule, the club refused to accept them as valid reasons for canceling the contract. This resulted in them continuing to deduct money from my account even when I couldn’t use their facilities.I hope the club can reconsider their contract policies and be more understanding of their members’ situations in the future. It would make for a much more positive experience for everyone involved.
J S
10 months ago
This is the future of gyming, this is dodgeball GLOBO GYM status lol
Clara Y
11 months ago
Too bad you cannot have a month to month or one year membership. I understand now why people join planet fitness
tevin hunter
11 months ago
Nice but very busy gym. Cannot cancel membership before a year unless you have a medical note from doctor, move and provide proof or military.
Ja'Naiya Putman
1 year ago
love this gym! to fresh and so clean :)
Monkey Man
1 year ago
Love the gym and find the front of store staff is so kind.
Noah Downs
1 year ago
I'm a member at edge, great clean facilities! Repairs are done promptly as needed.
Brittney Gist
1 year ago
I love that this gym has a movie room. Doing cardio while watching a movie on the big screen was actually the most I've ever had working out.