Located at 3382 W Shaw Ave, Fresno, CA, Planet Fitness offers a welcoming environment with accessible prices. The gym operates 24 hours from Monday to Thursday, making it convenient for diverse schedules. Members appreciate the clean facilities, ample equipment, and friendly staff. The Black Card membership, allowing guests and added services like massage chairs, receives strong praise. However, some members report issues with specific equipment, inconsistent customer service, and occasional mismanagement.
Pros:
- Open 24 hours from Mon-Thurs.
- Clean facilities.
- Friendly staff.
- Affordable membership options.
- Black Card perks like guest access and massage chairs.
- New and varied cardio equipment.
- Great for beginners.
- Excellent customer service reported by many.
- Special summer benefits for high school students.
- Welcoming and non-intimidating atmosphere.
Cons:
- Issues with some equipment.
- Inconsistent customer service quality.
- Overcrowding during peak hours.
Location / Contact
- Address: 3382 W Shaw Ave, Fresno, CA 93711, United States
- Phone:+1 559-276-5770
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 70 reviews.
The address is: 3382 W Shaw Ave, Fresno, CA 93711, United States .
The contact number is +1 559-276-5770
This service is listed under Gym .
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Sophia Dominguez
6 months ago
I like the new new equipment staff is always friendly and the gym is always clean .
Destro Suave
6 months ago
Delana is the best employee here super helpful and awesome!
Race Blakhart
6 months ago
Planet Fitness is the Walmart of gyms. It's almost always busy, there are always people there who are just taking up space and not working out.Planet Fitness claims to be a non-judgmental gym, but they do the most judgemental thing by having a "lunk alarm", and claim anyone who makes noise while lifting weights, wear tank tops, or drink from large water jugs are "lunks" and therefore not allowed to workout there. Does that sound like a non-judgmental gym to you?So, if you start lifting weights at Planet Fitness, make sure you don't get too big. They'll judge you as a "lunk" and ask you to leave.Meanwhile, the employees do very little to enforce any of the rules that actually make sense in a gym. I've even seen employees standing in the locker room and texting on their phones while men were undressed in the same room. Why is that ok? To even have your phone/camera out in the locker room is sus. Especially for an on-the-clock employee.
Fabian Terrones
7 months ago
The best gym ever, good vibes, good people:)
Matthew Navarro
7 months ago
Very warm welcome and get the pump in is fun with my friends
Mr55perfect
7 months ago
Very big scam the manager is overweight and has a very bad attitude. She had a lunch break for over a hour on purpose to make it hard for me to cancel my membership. They told me every year they would charge $50 but they charged me $50 2 months lasted after I just signed up they scam people I don’t recommend this gym
J Gil
7 months ago
I came today looking for a place to call my gym and I received VIP customer service Eddie explained everything made the whole process so smooth from signing up to making sure I got everything I needed and more he even helped me download app and walked me through everything the tour was great and so was the massage chair he had me test out before leaving....clean atmosphere nice place...THANKS A MILLION EDDIE YOU HANDLED THAT LIKE A BOSS.
Dellane Valrey
7 months ago
Gym is always nice and clean… 4am shift is always great greetings
Joshua M. Escalera
7 months ago
I have good work outs ! Black card is a plus I can bring whoever whenever I like .Also the gym is very clean the equipment, the locker room, showers.And it's a very affordable membership. .I am very happy with their service.
Julia Alfaro
8 months ago
Love this gym . Great customer service.