Orangetheory Fitness in Frisco, TX, offers a high-energy, heart-rate-based workout designed to maximize calorie burn and improve overall fitness. The gym caters to all fitness levels, with knowledgeable and motivating trainers who provide personalized guidance. Each session combines cardio and strength training, ensuring a varied and engaging experience. Despite some issues with customer service and billing, many members rave about the facility's cleanliness, modern equipment, and the supportive community atmosphere.
However, some members have encountered problems with the gym's cancellation policies and transparency regarding fees. Overall, Orangetheory Fitness is highly recommended for those serious about reaching their fitness goals in a dynamic, group environment.
Pros:
- Expert and supportive trainers
- Varied and engaging workouts
- Effective combination of cardio and strength training
- Clean and modern facilities
- Motivating group environment
- Detailed performance tracking during workouts
- High energy and fun atmosphere
- Accessible for all fitness levels
- Welcoming community feel
Cons:
- Issues with billing and cancellations
- Lack of transparency in pricing
- Mixed experiences with front desk staff
Location / Contact
- Address: 4350 Main St #100, Frisco, TX 75034, United States
- Phone:+1 972-521-3600
- Website:orangetheory.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 4350 Main St #100, Frisco, TX 75034, United States .
The contact number is +1 972-521-3600
This service is listed under Gym .
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Renay Lindsay
1 year ago
Love the fun, upbeat workouts with trainers who are passionate about what they do! I enjoy the community feel at this studio.
Elizabeth Mcgahan
1 year ago
LOVE THIS WORKOUT! Staff clearly love their jobs as it shows in how fun the workouts are. Great environment!
Sunil Malik
1 year ago
Was interested in joining and wanted to know the membership cost for one of their Orange Elite. Customer care refused to tell and asked me to come in person.
Robert Lamse
1 year ago
The trainers and the entire staff at OrangeTheory are amazing! I have been active in sports and fitness my whole life and I have found this to be the best, most efficient workout facility I've encountered. The workouts vary each day and they are always a challenge regardless of each person's fitness level. The members are great people and encourage and push each other along with the trainer. I would highly recommend OTF to anyone serious about their health.
John Pecor
1 year ago
This is a great gym! It’s clean, organized and has everything you need to get a good workout in. The staff and members are always polite and respectable to others.
Daniel Smith
1 year ago
They do not put their rates online. They expect you to call them so you can be pressured into a sale.I wanted my mother to consider their service but I absolutely will not put her in a position to be taken advantage of by a salesperson. It does not matter if they believe their representatives are ethical. The act of requiring someone to call in order to find out rates is the problem.Put your rates online and I will delete this review.
Tami Conner
1 year ago
Love the facility. Don’t love the additional heart rate monitor purchase. This should be included with the purchase of the membership. If you have the members information, then link the monitor to their account when they arrive. SIMPLE 🤩 …
Becca Cozad
1 year ago
Joined under the understanding that I could get my money back in the first 30 days if I change my mind with their “30 day money back guarantee.” When I decided it wasn’t for me, not only did I not get my money back, I was charged for ANOTHER month because I had to give a 30 day notice I was leaving. Also news to me. I requested a call with the manager when they returned to the studio & never heard back. Such a scam.
Joe Nelson
2 years ago
Thank you Joe!
Elizabeth Pietrzak
2 years ago
Hi Elizabeth, Thank you for the review, we would love to hear about how we are able to improve to get a five-star review! Please do not hesitate to reach out to [email protected].