Mountainside Fitness Gilbert offers a comprehensive fitness experience with an array of modern equipment, friendly staff, and top-notch personal trainers. The gym maintains a clean and well-organized environment, making it an appealing option for fitness enthusiasts of all levels. Patrons appreciate the attentive customer service, excellent childcare facilities, and the variety of group classes available.
However, some members have raised concerns about the temperature in workout areas and issues with customer service regarding cancellations and refunds. Despite these concerns, the gym remains a popular spot for many, especially for those who value quality training and a positive atmosphere.
Pros:
- Friendly and professional staff.
- Clean and well-maintained facilities.
- Excellent personal trainers.
- Variety of workout equipment and classes.
- Great childcare services with cameras.
- Convenient amenities like towel service and smoothie bar.
- Positive and motivating environment.
- Responsive management to member concerns.
- Spacious group workout rooms.
- Flexible and knowledgeable trainers.
Cons:
- Temperature in workout areas is often too high.
- Issues with canceling memberships and refunds.
- Childcare hit or miss in terms of staff quality.
Location / Contact
- Address: 3345 S Val Vista Dr, Gilbert, AZ 85297, United States
- Phone:+1 480-821-9501
- Website:mountainsidefitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 3345 S Val Vista Dr, Gilbert, AZ 85297, United States .
The contact number is +1 480-821-9501
This service is listed under Gym .
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Karen Stanley
1 year ago
Trevor is an awesome trainer. He’s fun, he always has lots of variety in each workout, and he pushes me hard! (Way harder than when I work out by myself!) And, the personal training costs are really reasonably priced as well! Excellent value and excellent training.
William Davidson
1 year ago
I have been going to Mountainside Fitness in Gilbert for about 7 years and really like the facility. It has plenty of equipment along with a steam room, sauna and towel service. I have trained with Joanne Naples for the entire time and feel she has kept me focused on being healthy and fit - I would highly recommend her to anyone looking for a great trainer!
Travis Acuna
1 year ago
The staff at Mountainside is great! I have been training with Trevor about a year now and he has really helped me achieve my personal goals. I look and feel better than I ever have. Trevor is constantly adjusting my workouts to push me while still making sure I don’t overdo it. I highly recommend the personal training at this location.
Karen Durham
1 year ago
I’ve been going to Mountainside Fitness for years. The staff is very friendly @ personable. The gym is very clean & the equipment is kept up. The best thing, though, for me is my personal trainer, JoJo Naples. I’ve been working with her for quite awhile. She challenges me & whenever I ask her to kick my butt, she happily obliges! I love this gym & wouldn't go anywhere else.
Sandra Holmes
1 year ago
Personal Training is AWESOME!!! Josh Benjamin has been my personal trainer at Mountainside Fitness for almost three years now and I literally credit him with saving my life. I suffered from sore joints and muscles and very low energy when I first started. I always knew working out at a gym would be great for me, but I didn’t know how to really make it happen. Josh has taught me so much about how to do it the right way so I have gotten stronger with every session without hurting myself. He helps keep me accountable too … to myself and my goals… by getting me to commit to our 2-3 sessions every week. I feel more strong and healthy and so much more energetic than ever before! Thank you so much, Josh! You are the BEST and I could not have done it without you!!
Madison Murphy
1 year ago
This gym is AWESOME!! From the spacious workout floor, the amazing kids club, and the array of machines and weights, this gym is by far the best out of Arizona. The staff is A1!!! Ryan Colbert, one of the personal trainers here is THE BEST!!! Not only will Ryan push you to your limits to watch you succeed, he will be your greatest cheerleader. Using his plethora of skills from being an athlete most of his life, he uses such great technique to make sure you are becoming the best version of yourself. Ryan has helped me reach every goal I have had this year while also reminding me to appreciate the hard work I have put in. He never has any doubt in his mind that I can reach for the stars!!! Not only is he a wonderful trainer to me, he is wonderful to ALL!!! You will always see Ryan's smile bright up the entire gym and make you forget you woke up at 5 AM to come in!! I am forever grateful for the staff of this gym, and will recommend to ANY and ALL!!!!!
terry parker
1 year ago
I’ve been working out at Mountainside Fitness for over a year. I love this gym and decided to sign up with a personal trainer. Best Decision Ever!! Josh Benjamin has helped improve my mobility and overall fitness. I have also worked with Trevor Spires. These trainers make working out a positive experience and keep me accountable so that I can reach my goals.
Matthew Woolgar
1 year ago
My wife and I have been going to this location for the last 7 months and have absolutely loved it. The location is always clean and the staff team is usually amazing, like 10/10! Unfortunately, when I went in yesterday I was treated very poorly by one of the staff. It was my first time encountering CHANDLER, he was very unreasonable and demonstrated cocksure characteristics that I did not appreciate. I enjoy going to this location, but will go to another location if this behavior is allowed to continue.
Taylor Porter
1 year ago
I've been coming to Mountainside for years and finally decided to give the personal training a try when I started struggling to push myself. I've been working with Trevor at the Gilbert location for a little over three months now. He pushes me while still making the time working out enjoyable. He listens to my needs and wants. I never feel shamed or like I have to do something I am not comfortable with with Trevor. He has made personal training out on the floor feel safer than I thought it could and I'm very happy I decided to go outside of my comfort of group classes thanks to Trevor.
Peter Mui
1 year ago
I went here for a trial membership with high hopes. However, the machines were older and some were broken and did not warn the clients. The locker rooms were dirty and NO hot water. I would not recommend this gym.