Mountainside Fitness Gilbert

I love this gym. I moved to the area from up north, and I like this location even more than the last. Staff is super friendly and the members are mostly very friendly and mostly very courteous. I love seeing the GM Angie as we come in. She and everyone the checks us in are so nice!It’d be nice if they dropped some of the less machines to make a little more room for free weights, because it can eat pretty crowded during rush hour(s).They did recently renovate a whole section and turned it into something of a CrossFit area, which is really nice.It’s not the cheapest gym around (a good thing) but it’s certainly not unreasonable. A very good value if you ask me.

If you need a gym this is your spot. For a mere 5$ you have access to heavy lifting, body weight equipment galore, yoga, spinning classes, and tons of moving room. Great people, awesome gym.

Place is not bad has steam room and sauna and nice class variety. A lot of cardio equipment with tv's but needs shades as the glare makes it hard to see . Workout room is nice but needs more free weight benches ,gets busy and you end up waiting a lot. Also no camera's in parking lot so be careful where you park.

Great gym! Love the free wifi, and the fact that I never have to wait for my machine of choice. The ladies locker room is always clean, and I love the towel service so I don't have to carry a wet towel in my gym bag.

This is a clean place and with really good equipment were you can have a good workout

I love this gym! Awesome equipment and weights, plenty of cardio, and great classes. And Marcia, the manager, is the best in the business.

This review can go two ways. As far as the gym itself, it's very nice. Staff is nice. No problems there. If you're going to lift and don't have kids then this is the place for you.However, if you plan on using the daycare, I feel I must share my experience. I know some people are "bad customers" and come here to try and damage a business that doesn't deserve it so I'll just tell my story and you can decide.They periodically have date night events where you can drop your kids off on a weekend night so you can go out and have fun. They had one this previous Saturday. On Friday I stopped in specifically to ask about the event and if there was anything I needed to do. I was told it was Saturday from 4:30 to 9:00 and it was $25. That's it.So Saturday comes and my wife and I go to drop off my daughter. The lady at the desk started looking at a sheet that said reservations. Before she even said anything I knew a problem was coming. She said, "I don't see your name on the reservation sheet". I told her that's because I didn't have one. I told her I stopped in the day before asking specifics and I wasn't informed about the need for reservations.But no big deal, right? I said ok, how do we fix the problem? The lady sat there looking at me blankly. Then she said, Sorry! She also mentioned it was $25 which I knew and wasn't an issue. The issue was she sat there and wouldn't do anything except say sorry. And we all know that translates to "F off". So pretty quickly I determined she was incapable or incompetent or just didn't care and asked for a manager. I was pretty irritated at this point so I wasn't a total jerk but I asked in a way which conveyed my annoyance.Well guess what? No manager on site. You'd think they would be able to contact one to fix their mistake. Nope. She just didn't give a you know what. People like that don't care because there's almost never any consequences. I'll bet nothing happened to her. Or she made up some BS about how it wasn't her fault or I was a jerk.I did make contact with the main manager and the child care manager. They were very nice but there wasn't anything they could do for me. My date night was ruined. I had a crying kid who wanted to play with the other kids and a wife who was on the verge of crying. And I know that sounds dramatic but you have to understand our schedules don't line up very often and date nights are months in between each other.The kicker? When I went in to cancel today the guy who was helping me was blown away by the story. He told me it shouldn't have mattered. They could have taken my daughter and just charged a late drop off fee.So I don't feel comfortable leaving my kid with a lady who's either a liar, ignorant, incompetent, or just doesn't care.Mistakes are made. How she handled the mistake is the problem and shows a serious problem with planning and accountability.

Great gym. Plenty of equipment. I never have to wait or pause my routine to get my workout done. This is a wonderful gym. They just need more locations so I can workout at Mountainside when I'm out of town.

They show no loyalty to customers who have been with them for a while . I came in with a coupon they mailed to me themselves . The coupon said it expired today, they are saying I can't redeem it because the class should have been redeemed BY today?...The coupon CLEARLY says it expires today, there are no small writing or anything stating what they are telling me. not the best in customer service. sad. I probably won't be renewing my membership.

I LOVE this gym.. The only reason I give it 4 stars is because of their hours.. And I'm an introvert, so I prefer working out when its not super busy. This gym is busy everyday after work except for Friday.. Weekends are ok if you go after noon or 1pm. Everything else is awesome! Staff great, clean equipment, beautiful facility.