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Mountainside Fitness Gilbert offers a comprehensive fitness experience with an array of modern equipment, friendly staff, and top-notch personal trainers. The gym maintains a clean and well-organized environment, making it an appealing option for fitness enthusiasts of all levels. Patrons appreciate the attentive customer service, excellent childcare facilities, and the variety of group classes available.

However, some members have raised concerns about the temperature in workout areas and issues with customer service regarding cancellations and refunds. Despite these concerns, the gym remains a popular spot for many, especially for those who value quality training and a positive atmosphere.

Pros:

  • Friendly and professional staff.
  • Clean and well-maintained facilities.
  • Excellent personal trainers.
  • Variety of workout equipment and classes.
  • Great childcare services with cameras.
  • Convenient amenities like towel service and smoothie bar.
  • Positive and motivating environment.
  • Responsive management to member concerns.
  • Spacious group workout rooms.
  • Flexible and knowledgeable trainers.

Cons:

  • Temperature in workout areas is often too high.
  • Issues with canceling memberships and refunds.
  • Childcare hit or miss in terms of staff quality.

Location / Contact

Rating Stats

4.4

out of 5.0

14 reviews
5.0
2 reviews
4.0
5 reviews
3.0
7 reviews
2.0
82 reviews
1.0

Reviews (110)

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Love this location! Cool facility. Cool staff. Cool vibe.It seems that on a weekly basis they are fixing or improving the facility in some capacity. The wall seems a little scratched well the next day they paint it. A machine breaks well they will fix it.Keep up the good work.

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I can’t express how much my family LOVES this gym! The childcare is amazing..... so amazing that my kids beg to go to the gym! The gym is always updating their equipment and truly take their members suggestions to heart. We love Mountainside

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Great gym. Been going there for almost 5 years now. However this one time they made some last end of the year charges and didn’t notify me prior. So I was unaware and didn’t have that much money in the account; caused some overdraft fees I couldn’t afford. Their customer service after that was a nightmare and had to go much out of my way. In the end after going in person, phone calls, and head aches, I was compensated with a smoothie. Which was barely a fraction of the fee.

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Friendly staff, lots of free weights, weighted bars, and machines. There are plenty of cardio options and room for abs and stretching. It is extremely clean and there are accommodating locker rooms. The massage therapy is fantastic.I do not take classes or use the child care but I see many people utilizing these services.They also have a place to order protein shakes and drinks of a decent variety.Very nice place to get a great workout.

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I love Mountainside Fitness! I am an instructor and teach at several other gyms, but from an "inside" look I can tell you we have so many meetings, so many important trainings, managers are always on top so that you, as the member, have the best group fitness experience! as a member my kids love the child' care; they are always begging to go! this location has a rock climbing wall, which is truly so cool (and you don't have to pay extra for your kids to do it!!). The bouncy house is always fun too, and of course everyone is nice and caring. I teach yoga and love each member like a friend, a family member. I guarantee you if you love yoga you will love practicing with us!!!Not all locations have the same stuff for the kids club. So please check prior to going. It does have a movie theater (most), games, and the bouncy house. Also very recently a little place where kids can shoot the ball (Queen Creek has a full on half court for them!!).

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This is really nice fitness center friendly staff clean facility large number of weight machines treadmills steppers etc many classes to cater all kind of fitness level employees are doing their job but at same time patrons should be doing their part shouldn’t be throwing towel all over the floor in locker rooms and showers.

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Love this gym! Clean, well maintained, great locker rooms, helpful staff. What more could you want!

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Love the classes, especially Amy Larkin, she's the only reason I'm there and have been loyal over 7 years!! But they need more than one bathroom in day care part!! How do you expect 50 kids that are all baby to potty training age to use one bathroom?!

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First time in the gym, understanding it's a Sunday, however it was very very calm, not to many people during the busy hour, unlike some gyms. I enjoyed my workout and the ammenties, are amazing. Been a part of many gyms, and so far this has been the most legitness.

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Friendly staff and clean facility. Customer service is a big deal here. I know the price will initially put people off in comparison to other gyms. I will go on the record as saying it's worth the extra coin. Mountainside Fitness......well done. You're selling quality. Consider making tanning a bigger part of your model though by getting additional tanning beds (or at least upgrade the one you've got). You wont regret getting a membership at Mountainside.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 3345 S Val Vista Dr, Gilbert, AZ 85297, United States .

The contact number is +1 480-821-9501

This service is listed under Gym .

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