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Fitness Connection in Grand Prairie offers a range of amenities at an affordable price. With spacious areas and a variety of machines, it accommodates different workout preferences, including a women's-only section and a sauna. Members appreciate the cleanliness and friendly staff, which contribute to a welcoming environment. Despite its positives, users frequently mention overcrowding issues, particularly during peak hours.

The gym operates from early morning until evening, though some wish it were 24 hours. There have been repeated complaints about equipment maintenance and customer service, specifically concerning membership cancellations and responsiveness to issues. Balancing its cost-effectiveness and amenities, Fitness Connection remains a popular but occasionally frustrating option.

Pros:

  • Affordable membership.
  • Variety of equipment.
  • Spacious facility.
  • Women's-only workout area and sauna.
  • Friendly and knowledgeable staff.
  • Clean environment.
  • Classes and childcare available.
  • Convenient location.
  • Good value for amenities.
  • Themed workout areas like cardio theaters.

Cons:

  • Frequently overcrowded.
  • Maintenance issues with equipment.
  • Customer service complaints, especially about membership cancellations.

Location / Contact

Rating Stats

4.2

out of 5.0

20 reviews
5.0
7 reviews
4.0
15 reviews
3.0
17 reviews
2.0
51 reviews
1.0

Reviews (110)

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This fitness connection is beautiful on the inside… had a great workout with cycling instructor Mika… #BreastCancerAwareness

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Good equipment.They make you wear gloves and mask to play basketball though.2020Edit.......2022No signs of going back to 24hrs.People will pay a bit more, at this point, it's just laziness to not stay open.Seriously look at your schedule before joining any fitness connection. 🤷🏾‍♂️

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Great and new equipment & facility. However, the lockers area and showers are never clean in comparison to the other 2 locations I usually visit.

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Plenty of space, friendly customer service, beginning fees were NOT expensive, equipment is WELL-maintained, big locker rooms. Saunas are closed right now, but def worth it.RETURN FROM A DEPLOYMENT: They keep the facility very clean and my memvership was still valid 10/10 JOB WELL DONE FC. AIR ASSAULT!!

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Very nice! I did a full body workout for a true experience of everything the gym has to offer and everything was good. Only things I can say is that they need more lower ab machines as well as to get the sauna up and running 🥵 …

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Michael Herpin (Manager) and his team are completely unprofessional, conniving and not customer focused at all. I was lied to by a member representative of this location and instead of correcting the matter, they continue to delay and cover the team members mistake for the sake of not canceling a membership.I was visiting the area and needed a workout location for the week. I was informed I could sign up for a month to month plan and cancel at anytime without penalty. I did that at the member representatives suggestions and was bamboozled. Turns out, I’m unable to cancel.I will continue to NOT recommend Fitness Connection to any family, friends or co-workers.

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Has everything you would need to meet your fitness goals. Get in, put in your work, and get out. Nothing special besides the low gym fees. During my "5 day pass" (only used 3 days) I was pressured every visit about signing up for a membership. That was a little annoying since I was trying to get a feel for the environment and rush hours. I have noticed an influx of people visiting this gym so wait time for stations may be longer during later hours. Finally some of this crowd lacks gym etiquette. Weights are not re-racked, bars and dumbells left in random places, equipment is not wiped down after use (yep, we did that way before covid, MRSA is still a thing). There is always sanitizing equipment available. A little courtesy for the establishment and others coming in behind you can go a long way.SECURITY UPDATE: Police watch towers have been emplaced and Police presence increased.

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I love this gym! The new owner is great! Her classes are amazing! Very clean and organized. Been a member for several years and visited different locations.

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Love it! But, too over crowded! Every gym, should start using “time slot” online. And it’ll, consider everyone.. you only need, 1 hour-1 1/2 at the gym! Not all day!! Make room, for the rest of us!

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Website says 5 day free pass to try out the gym so I get there and they tell me I need to call and make an appointment to use the pass even tho it doesn't say that anywhere on their website. It's a strange policy but I tried making appointment then and there and they tell me actually they don't do the pass anymore. Only way I was getting in was to sign up for their membership I asked if I could at least take a look around first and was told no. It's a shame it looked like a decent gym but I'm not paying before I look around I'll try anytime or something. Trash front desk.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 110 reviews.

The address is: 4126 S Carrier Pkwy, Grand Prairie, TX 75052, United States .

The contact number is +1 469-788-7100

This service is listed under Gym .

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