Fitness Connection in Grand Prairie offers a range of amenities at an affordable price. With spacious areas and a variety of machines, it accommodates different workout preferences, including a women's-only section and a sauna. Members appreciate the cleanliness and friendly staff, which contribute to a welcoming environment. Despite its positives, users frequently mention overcrowding issues, particularly during peak hours.
The gym operates from early morning until evening, though some wish it were 24 hours. There have been repeated complaints about equipment maintenance and customer service, specifically concerning membership cancellations and responsiveness to issues. Balancing its cost-effectiveness and amenities, Fitness Connection remains a popular but occasionally frustrating option.
Pros:
- Affordable membership.
- Variety of equipment.
- Spacious facility.
- Women's-only workout area and sauna.
- Friendly and knowledgeable staff.
- Clean environment.
- Classes and childcare available.
- Convenient location.
- Good value for amenities.
- Themed workout areas like cardio theaters.
Cons:
- Frequently overcrowded.
- Maintenance issues with equipment.
- Customer service complaints, especially about membership cancellations.
Location / Contact
- Address: 4126 S Carrier Pkwy, Grand Prairie, TX 75052, United States
- Phone:+1 469-788-7100
- Website:fitnessconnection.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 4126 S Carrier Pkwy, Grand Prairie, TX 75052, United States .
The contact number is +1 469-788-7100
This service is listed under Gym .
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2wenty4our
1 year ago
Been goin for the last few days and coming from lifetime fitness this place isn’t too bad. I like the equipment, has just about everything I need. One thing that I do have a issue with is all the machines are literally scattered everywhere. For instance, if you’re doin chest there’s machines for that then there’s a whole other set where the leg machines are. For some it might not be a big deal but it would be more efficient if all the machines for one or two specific workouts were all align. There’s no reason why arm machines should be with abs or back machines with leg curls. The building is big enough where the staff could rearrange things to be more optimized. Other than that it’s been a pretty cool experience I dig and I’m glad with the decision I’ve made coming here.
Tennille Maclin
1 year ago
Update: I've been a member for over a year now and the #1 issue that I've noticed is that this location DOES NOT keep equipment working/functioning. There are several machines in the women's gym that are not working and a few of them have been like that for over 6 months. I've contacted the gyms manager and he has not responded so my next steps will be to contact the gyms owner.I have NOTHING NEGATIVE TO SAY, i truly love this gym.Its HUGE - Lots space and equipment , it has a separate gym for women ONLY and the staff are Phenomenal, so nice and welcoming.Get your membership and GET IN SHAPE!!!
Eric Keng
1 year ago
Beware! This club uses bait and switch sales tactics to get people in. Not upfront and honest about pricing and policies. If you request a pass or guest pass you will get emailed the pass, but when you go there to use your it you will be told you have to book an appointment with one of their sales people 24 hours in advance to use the gym.Their monthly fee is low, but you will get hit with several additional charges after you have signed up! LA Fitness has a higher monthly rate but they are at least upfront about how much you will pay.If you want a lower monthly rate go to Planet Fitness. If you want a nicer club I would recommend LA Fitness
Matthew Liu
1 year ago
Pros: theres almost an endless amount of machines, plenty barbells, and the membership is very cheap.Cons: a lot of people don't clean up after themselves (they don't re-rack weights or wipe off sweaty machines), the gym could use more weights in the bench area (like triple the amount), and there's barely any breathing space in the evening bc how crowded (popular) it is.It would also be nice if it were 24 hours. I hear a lot of people talk about how it used to be open 24 hours.
Lethal Lephty
1 year ago
Good customer service the staff is friendly and always helpful. Very big area and accommodating. Only thing that confuses me is they close the basketball courts an hour before closing the gym. I can see if you close the court 15mins before the gym closing. But an hour before is a reach. I was surprised by that. But overall it is pretty cool.
Brad
1 year ago
Stayed nearby for work. Found this gym and they have a 4 day free trial. Was a bit crowded but there wasn't much of a wait for a machine if there was one at all. If I lived in Dallas, I'd definitely sign up.
Walter Ttavieso
1 year ago
The space is huge, its cheap, its full of new machines and equipment BUT is also full of people, almost making imposible to train smoothly, almost nobody clean the equipment and its hard to find something available to use. There is not education to the members of the use of the gym and no trainers to help you find out to make the routines because everything is always full. Nobody show us the gym the first day we started. Every location should have a maximum capacity of members enrolled. Now I have to keep training in a gym that we don’t enjoy because I enrolled us for 12 months.Sorry but there is something you can do to avoid this issue. You can be open 24 hrs or open earlier and close later than 10. It is a nice gym, but can be better.
Andrea Dunn
1 year ago
Great facility. It’s clean, the equipment is great/always works(never seen a machine down), and the staff is really great and knowledgeable.
Pllm30
1 year ago
Really nice, clean workout center. Pretty large with mostly Hispanic crowd. It's a little far from everything if you don't live in Grand Prairie, but it's certainly better than other gyms I've seen. It has pretty much any piece of workout equipment you will need. The bathrooms were clean, and the sauna was nice. I got it on a deal which you can't beat. I paid more at Gold's Gym on Campbell St. which was nowhere near as big.
Cindy B Sandoval
1 year ago
Excelente GYM!💪 fitness connection has all you need specially the ladies area includes sauna and a private female area for workouts all the equipment is very complete and I love the idea of just scanning the bar tag code to exactly know how to use any machine and not hurt my self.Prices $$ are very low and affordableI am very pleased with this GYM 🏋️♀️ 💪 😉