Fitness Connection in Grand Prairie offers a range of amenities at an affordable price. With spacious areas and a variety of machines, it accommodates different workout preferences, including a women's-only section and a sauna. Members appreciate the cleanliness and friendly staff, which contribute to a welcoming environment. Despite its positives, users frequently mention overcrowding issues, particularly during peak hours.
The gym operates from early morning until evening, though some wish it were 24 hours. There have been repeated complaints about equipment maintenance and customer service, specifically concerning membership cancellations and responsiveness to issues. Balancing its cost-effectiveness and amenities, Fitness Connection remains a popular but occasionally frustrating option.
Pros:
- Affordable membership.
- Variety of equipment.
- Spacious facility.
- Women's-only workout area and sauna.
- Friendly and knowledgeable staff.
- Clean environment.
- Classes and childcare available.
- Convenient location.
- Good value for amenities.
- Themed workout areas like cardio theaters.
Cons:
- Frequently overcrowded.
- Maintenance issues with equipment.
- Customer service complaints, especially about membership cancellations.
Location / Contact
- Address: 4126 S Carrier Pkwy, Grand Prairie, TX 75052, United States
- Phone:+1 469-788-7100
- Website:fitnessconnection.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 4126 S Carrier Pkwy, Grand Prairie, TX 75052, United States .
The contact number is +1 469-788-7100
This service is listed under Gym .
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Mohamed Salah
1 year ago
Awful.Lack of hygiene is the main issue in this place . Equipment Too close to each others make the area unhealthy where it's very easy to catch a flu or covid .The lady at the front desk was coughing a lot .it seemed to me that she might have a covid. The problem was that she wasn't covering her mouth when she was coughing. That's really bad.
Matthew
1 year ago
Cancelled my membership in person. The employee verbally confirmed my cancellation. Apparently he forgot or did not know how to cancel my membership. I was charged for two months and forced to pay another month due to their policy. I was charged $50 just because an employee did not do his job. Very frustrating and annoyed.
Jade M.
1 year ago
The AC and WiFi work great here. There’s so much room and equipment including newer types of equipment like a standing hamstring curl machine and so many areas for deadlifts and squats. I like coming to this gym because all of these assets motivate me to pull a great work out.
lupitxx _
1 year ago
Had the worst experience. Only got the membership at the time because I was promised daycare for my son , when I took my son they denied him because of his age. He’s 2yrs old and apparently there’s an age restriction.I have yet to receive my refund.
Rosiland D
1 year ago
Went as a guest and I loved it. The class was great. Theatre with treadmills. Sauna and women’s area
Banky Kadiri
1 year ago
Great gym with excellent facilities
Erika Thomas
1 year ago
I try to make an effort to come in here at least 3 or 4 times a week. My gripe is that there are certain lockers in the women's area that have had the same locks on them for months and have never been bolted off. Hence, the limited locker space for the rest of us.
Adam Book
1 year ago
Awesome staff, new equipment, best for your buck....
Happy Valentine
1 year ago
Nice facillity....but noticed that some of the weights & dumbbells are starting to come up missing 🤔🤔 …
Javier Osorio
1 year ago
This place is awesome!! Very roomy and three of every equipment available. Definitely recommended by me!!! Ex 24hour client.