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Planet Fitness at 1640 W Mason St, Green Bay, WI, offers a welcoming environment with a wide array of exercise equipment. The facility is frequently praised for its cleanliness and friendly staff. With 24-hour access on most days, members can enjoy flexible workout times. Additionally, the gym features modern amenities such as hydro massage and tanning services, especially for Black Card members.

While Planet Fitness receives high marks for its affordability and atmosphere, some patrons encounter issues like crowded spaces and outdated equipment. Nevertheless, it's a popular choice for both beginners and regular gym-goers seeking a supportive workout environment.

Pros:

  • Affordable pricing.
  • Friendly and helpful staff.
  • Very clean facility.
  • Open 24 hours on most days.
  • Well-maintained lockers and showers.
  • Good selection of exercise equipment.
  • Hydro massage and tanning services available.
  • Respectful and non-judgmental environment.
  • Modern and inviting layout.
  • Great overall atmosphere.

Cons:

  • Can get crowded during peak times.
  • Some equipment needs updating.
  • Occasional issues with membership billing.

Location / Contact

Rating Stats

4.5

out of 5.0

5 reviews
5.0
3 reviews
4.0
9 reviews
3.0
10 reviews
2.0
43 reviews
1.0

Reviews (70)

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Lack of free weights. Typically overcrowded during the day. It is a good gym for beginners. Staff did not seem very knowledgeable and scarcely seen in the evenings because of cleaning duties. So if you're looking to tan, use the massage chairs or beds in the later evening be prepared for a wait. The staff are friendly. And plenty of cardio equipment available. And things are kept clean compared to other gyms I've seen.

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Excellent place for both amateurs and professionals. Started on the 22 dollars membership but could not use the tanning beds, so went down to just 10 dollars. Great price for 24/7 with some free group classes. Charged personal trainers available. Avoid rush hour and it's a nice place to get an hour or two of work out and exercise without all the grunting from anyone else.

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Awesome staff. Love the massage and tanning beds. Can't beat the price

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Glad there was a Planet Fitness in town for me to get my workout in while I was staying in Green Bay for a wedding. The person at the door was helpful checking me in as I had forgotten my card. The facility was very clean and good typical selection of equipment you seem at most Planets.

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Really nice gym at a good price. Got the black card and can bring my wife as a guest. Nice equipment, friendly staff. Nice perks. Don't forget about free Pizza monthly and Bagels monthly too!

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I've been going to this planet fitness for 3 years now and it's one of the best gyms I've been to. The staff is excellent and honestly it's one of the cleanest gyms I've been in and I've been to many. Even though it's a planet fitness the staff is great with EVERYONE. I've been lifting there for 3 years and I'm a female and have never heard the "lunk" alarm go off or seen anyone get kicked out for looking "too body builder like". Which in my opinion is fantastic because other gyms are stacked with them so it's hard to get on the equipment which is why it's nice to have a gym that doesn't care like that. Basically what I'm trying to say is it's not your stereotypical planet fitness that everyone makes it out to be.

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With the recent turnover in the staff the general facility got better but still went in the other day and the staff member didn't clean the tanning booth between customers. Luckily I always clean my own.The party that bothers me is staff member should realize I was watching then not clean the booths but told me it was clean.

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Always friendly and courteous. Always willing to help And solve issues.The staff at the East Side location is far superior than the West Side Location (hides behind their desk and electronics)They East Side location makes it a warm and welcoming environment. Every time you come in expect a conversation, a smile or a hellosTheir trainers are always willing to help and great in group sessions.I am a personal trainer for south Florida and this gym environment is what people want when they are starting off their fitness journey and I encourage people here to check them out.

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I like the size & layout of the facility -- not too big & not too small. Not overwhelming. Locker room has nice layout with a TV and fresh flowers. Nice touch! Staff is friendly. Large number of overhead TVs with some personal TVs on new machines. Facility is clean and staff makes sure of that.

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I have had a membership at PF West twice. Once when it first opened and the second close to a year now. The first cancellation was not due to any complaints with the facility or staff. That's part of why I joined again.However, this second time around I have noticed and enjoyed a transition to upbeat, positive, friendly staff that make eye contact.They do their best to answer any questions I have. It is also a very clean facility. I check in at all times of the day during the week and weekend on a regular basis. It is pretty rare to not see staff cleaning. Again, maybe this could be due to newer staff?For the price of the membership, amount of machines and accessible hours you are getting a good deal. I would recommend it to anyone that's looking to get in and get their workout done in a clean, updated facility with a great staff and friendly environment.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 70 reviews.

The address is: 1640 W Mason St, Green Bay, WI 54303, United States .

The contact number is +1 920-544-8190

This service is listed under Gym .

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