24 Hour Fitness in Hayward offers around-the-clock access to a wide range of workout equipment, including cardio machines, free weights, and a spacious training area. Members appreciate certain amenities like the pool and sauna, along with supportive and friendly staff members. While it can get crowded during peak hours, its convenient location makes it a popular choice for many.
However, the gym faces significant issues including frequent equipment malfunctions and cleanliness concerns. Complaints about missing free weights and unprofessional customer service are common. Parking can also be a hassle, especially during busy times. Overall, it's a mixed bag of pros and cons making it suitable for those flexible with timing and willing to overlook certain inconveniences.
Pros:
- Open 24 hours most days
- Wide variety of equipment
- Friendly and supportive staff
- Convenient location
- Pool and sauna available
- Spacious training area
- Great for people with flexible schedules
- Helpful and responsive instructors
- Good workout vibe
Cons:
- Frequent equipment malfunctions
- Cleanliness issues in bathrooms and lockers
- Parking is often difficult to find
Location / Contact
- Address: 2480 Whipple Rd, Hayward, CA 94544, United States
- Phone:+1 510-404-0803
- Website:24hourfitness.com
Rating Stats
Reviews (121)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 121 reviews.
The address is: 2480 Whipple Rd, Hayward, CA 94544, United States .
The contact number is +1 510-404-0803
This service is listed under Gym .
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W P
10 months ago
Worst 24hr fitness experience ever. All the 2.5s, 5s, 10s pound weight are missing, the collars for the barbells are non-existent, and at least 10 machines weren’t working. The dumbbells are missing. The lights went out in the dressing rooms. Will recommend my friend and I go to a different gym next time.
D H
10 months ago
Still waiting to hear back from management regarding the reasoning on why this location is not properly maintained...many of these machines are malfunctioning mid workout and can lead to serious injury. Will someone have to get injured for everything to be fixed?UPDATE: more pieces of equipment are out of order...a discount should be offered to accommodate for not getting the full value of our membership.
William Finley
10 months ago
Missing 5 and 10 pound free weights. Got a lot of machines out. Manager is cool though
Saumya Sahai
11 months ago
Thanks Shane and James for the help with the cancellation this afternoon !
Jasmeet Singh
11 months ago
Clean gym. Not too many machines here but it's a large and bright space.
Kirill Teplov
11 months ago
The best 👌 👍 😍 is good thanks …
Drew Saltarelli
1 year ago
Never any parking and always dirty
Brian Nam
1 year ago
water filters have been busted for months and theres no ten plates. impossible to use equipment after 5pm. bathrooms are clean though!
Jessie “JESSIMESSI7” Hoang
1 year ago
IF YOU ARE READING THIS REVIEW...I warn/beg you... please do NOT visit or support this gym.I have attended this gym with my partner many times. It is constantly dirty/dusty. Equipment is broken. and overall a HORRIBLE experience. I am literally not joking when I went into the bathroom one day to find GROUND BEEF in the sink!?Today was the tipping point. 24 Hour Fitness has a policy where you exchange something of personal value to 'rent' the cable attachments. When my partner gave them her keys to workout, she came back to the keys MISSING. HOW DOES A PROFESSIONAL ESTABLISHMENT LOSE SOMETHING OF VALUE.NOT ONLY ONE WAS THIS AN EXTREMLY FRUSTRATING, BUT THEIR RESPONSE WAS TO CONTINUE WORKING OUT WHILE THEY LOOK. IN THE END, THEY DID NOT FIND THE KEYS AND THE CONCLUSION IS THE 24 HOUR FITNESS WORK LOST OR MISPLACED IT. THIS IS EXTREMELY FRUSTRATING, INFURIATING, UNPROFESSIONAL, RUDE, AND INCONSIDERATE.IF YOU WANT TO HAVE A GOOD WORKOUT, MY ADVICE, DON'T COME HERE..
Zachary Allegretti
1 year ago
September 2023 Update: Leg extension machine is still broken after 3 months. Multiple benches and cable machines still broken. Very little has changed.UPDATE: The leg extension and leg curl machines, and the only working water bottle stations are broken, so I'm updating my review to 1 starI've been coming here 6 days a week for over a year now. Previously, I was going to 24 hour fitness in Milpitas.I've never been to a gym with so much broken equipment. Even the water fountains are frequently broken. The water bottle station in the back has literally never worked for the entire year I've been here.Weights are constantly misplaced or going missing. Finding a 15 or 17.5 dumbbell can be impossible sometimes.It gets very busy here. The parking lot fills up pretty quickly. On weekends it's not too bad.The bathrooms are usually pretty gross. I avoid using the stalls at all costs.The staff here are usually quite friendly. The annual rate is reasonable.