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Planet Fitness at Southwood Square Shopping Center in High Point, NC is a well-maintained gym known for its friendly staff and cleanliness. This location operates with convenient hours during weekdays and offers a variety of equipment, including top-notch fitness machines and amenities like massage chairs. The gym is affordable, making it an attractive option for many fitness enthusiasts.

However, some members have noted issues with customer service and the ability to bring personal equipment, as well as concerns about the gym's hours and rules. Despite these drawbacks, the gym remains a popular choice for its positive atmosphere and well-maintained facilities.

Pros:

  • Friendly and helpful staff
  • Clean facilities
  • Quality equipment
  • Affordable membership rates
  • Convenient weekday hours
  • Good range of amenities
  • Professional and polite staff
  • Well-maintained locker rooms
  • Hydro massage chairs are a perk
  • Positive atmosphere

Cons:

  • Limited hours on weekends
  • Customer service can be inconsistent
  • Rules about personal equipment

Location / Contact

Rating Stats

4.5

out of 5.0

15 reviews
5.0
8 reviews
4.0
2 reviews
3.0
18 reviews
2.0
67 reviews
1.0

Reviews (110)

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It's a good place to work out they got cleaning stations there to disinfect the machines when you're done there's plenty of machines to work out on and get done what you need to get done I would recommend planet fitness to anyone who wants to get back in shape and feel good about themselves if that's what you're looking for then you came to the right place have a nice day.

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Affordable gym with lots of cardio equip and weights 💪 The tanning beds are nice too. So glad we don't have to work out w masks anymore 😁😂 was difficult doing 45mins hard cardio with a mask over your face lol seems back to normal now yay …

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Clean location and friendly staff. I am always met with a smile and they know me by name. Very helpful even though I am determined to do it on my own.

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A few things to know... Masks are mandatory. I have been to several PFs as I travel and this is the ONLY one that required a mask. The complimentary masks are not complimentary. The charge for each mask you use. I sweat a lot in plyo and go through multiple masks. Third, if this is not your home gym, have your card. They can't look up your membership of you signed up at a different location. The young woman at the front desk was nice and the place looked spotless.

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Staff are so much fun to talk to, and they take health and safety seriously. It's very clean and always in the best shape. I also never feel out of place when working out here.

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Very pleasantly surprised. Very spacious so even when it's busy there is still plenty of room. Massage and tanning beds are also another great perk!

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The place is always clean, i go here about 2 a week since I have a membership at o2 also. Staff is so friendly, i gave them a 4 because I can’t have my bag on the floor or beside me or a water bottle.

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Just joined today, and was a member about 5 years ago. I'm a senior in age but look forward to getting back there for daily exercise that we all know we need. The equipment is awesome and the staff was courteous.

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This is for my wife who died. I tried calling multiple times and sent multiple letters to have her membership cancelled after she died as I am unable to go to the location due to a disability.. Going to assume they got none of it as our account was just charged. They need a better cancel service then having to send a letter or go in person. It’s incredibly inconsiderate and added stress on top of an already hard time for me. Be very careful before getting a membership.

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All sports machines are flanked. Service and ask any question to the workers. It is a wonderful and unique place

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: 2850 S Main St, High Point, NC 27263, United States .

The contact number is +1 336-223-8594

This service is listed under Gym .

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