Planet Fitness

I think Planet Fitness has had a bad reputation due to criticism from bigger name competitors of the past. I was impressed by the service options at the larger Planet Fitness locations at South Main High Point and the new Lexington location. The machines are comparable to the machines at Gold's gyms, and the locker rooms are just as clean and well tended. I appreciate the better option of recovery and hydration drinks at more reasonable prices. All of this at an affordable rate that does not require a contract makes this gym the obvious best value.

Great location, friendly staff, and clean locker rooms. I am very pleased with this gym.

I would love to give this gym 5 starts because its clean, friendly environment, great tanning beds etc..BUT it isnt 24/7 like most other planet fitness are... its a bummer for those of us who arent able to go until late the days you close early. .

Have not been in facility yet. Google advertises this is open 24 hrs. It is not, nor signage out front indicate so. Wednesday, December 7th seems to be the day of normal operating hours (PF website states open at 5 AM for the 6th in which it was not and I was disappointed to arrive at 5 to start my day) according to signage. Hopefully, this all gets cleared up. One star rating only because of conflicting info. Will review later after use of facility.Update: very nice facility inside with friendly staff. Lots of machines to choose from and separate areas for 'specialty' activities i.e. circuit training, etc.

I love this gym, but today I go to lay in tanning bed for 15. There is a 3 minute delay, then timer starts well I get in at 53 seconds, laying there the top opens up, I pull it down, couple seconds it does it again, it done it 5 times before I stopped it, put clothes back on. I went and told the man up front and he was like ok, I'll put a work order in. I ask for another bed and he told me no bc the timer was still going for me on that bed. Like I was in it for 2 minutes. Just doesn't make since why he couldn't start another bed for 10 minutes for me. So wasted my gas to drive up here to lay in the tanning bed.

Nice gym. But they are hardly ever open. Every other PF is open 24/7. The hours at this location are EXTREMELY inconvenient. Looks like I'm still gonna be driving 20 minutes to the other location in high point. With the hours at this place, it's not worth it.

Your staff member Shane needs to be trained on how to speak to members in a customer service friendly way. One hour before you closed on a Friday I go in to take a shower and staff member Shane rudely tells me I was going to clean them. He didn't even start till he seen me walking in to take a shower. All other planet fitness announce or have it posted that shower will be cleaned half hour before closing so plan accordingly. Not one hour before closing.

So glad to have Planet Fitness on this end of town. It's just what we needed. If you have the chance please go visit. The staff is very informative and willing to go above and beyond to help you out. I don't like the evening time due to how crowed it is. The men's restroom is very clean. I highly recommend

Very Clean, Nice Friendly Staff, A Lot of Equipment to choose from so that you aren't stuck doing the same thing every day unless you want to! Very Upbeat Atmosphere. Love the Hydro massage chairs, Tanning beds are nice too and the Hours are Great for someone that works late in the office every night. If you Haven't checked this location out I encourage you to!

Well thought I would wait to post. About my experience at this newly planet fitness facility. Since I've been going there it's been a great place to workout and relax after all the stress life brings to us. The one thing that stands out is the staff. Every time I enter rather day or night. The warm hellos and goodbyes are great. I also think the clean up crew at night keeps the fitness area looking so clean. So nice to workout in such a calm environment without having to wait on equipment use. I really enjoy being a member there.