Planet Fitness

The staff at all Planet Fitness locations I've frequented are on point - but these guys are great. Super friendly and prompt. The machines are well maintained and clean. I'd say that it might be a 'little' cramped, and the layout of the space could have better flow. But not bad!

So my wife and I went in around 9:30 on a Saturday to tan. We were told they were fixing the locks on the doors and it would be ten min. or so. After about thirty min passed I went to the counter and asked if two of the rooms could be used as there was only one person working on the doors and a tanning session is so short. The locksmith had all three doors taken apart ???? Why could he fix them all at once? The entire time we were waiting he hadn't even finished one door. Now there were five people waiting to tan. Very dissapointed in the bad planning of the repair. We had planned on tanning only taking about thirty minutes, not the almost hour it has been at this point. Leaving, not a good experience.

I love the gym don't get me wrong... But I recently moved to college and have called them numerous times to put my membership on hold or cancel it so I don't waste almost 120$ in membership fees. I went away to college in August and haven't been in there since. I called in October to get my membership cancelled, put on hold or at least bumped down to the 10$ membership.. They refused to allow me because you have to sign documents in person which wasn't doable since I live so far away now.. So I asked them to fax them to me, the employee said that wasn't allowed. I'm very upset and feel as if I shouldn't be having to pay for something I'm not using.

I think planet fitness is a great concept. I've belonged to several other gyms but the feeling you get of inclusion at this gym is excellent. The only challenge I have is that they seem to change trainers often. Once you get a good repor with one, they quit. Other than that, totally worth the $15 bucks per month. My hi and and I are both members.

The Staff at Planet Fitness are friendly and cheerful. The gym is all ways clean. For working the grave yard shift Tess is all ways ready with a smile,cheerful. You can count on a cheerful smile from all the staff from the time you arrive to do your workout to the time you walk out the door.I as well like the fact you are not being judge by the staff or anyone else that you see the time you are there.Keep up the good work PF.

I was asked to write a review of my personal experience from the crew there at Planet Fitness. I of course said, "yes," Obviously because here I am writing it. I have taken Statistics and know that reviews are more common from people who are either really dissatisfied or had such a good experience that they have to share it with the world. So, you can't really count on people subjective opinions because your experience will be far different than anyone's, plus you should go because you want too, not because you want to follow in some one's foot prints.I have just started going because I made a deal that I would get into military shape again before I got to old to care, or hurt so bad I would be discouraged. I go and workout everyday, use the amenities everyday, talk with the staff everyday, and feel better each and everyday.The people are nice, the staff are nice, and it has been overall a positive experience. So, if you so choose to better your life through working out, why not try it for yourself. I love that there is no fees to sign up and I can leave at any time without being charged for future months. It's up to you and what you want, don't go try it out because of what I say, or someone else, go because you want too. Wish you the best and I want to say thanks to this gym for just being close to home and not being horrible! :)

After attending at this gym for several months, I officially canceled my membership yesterday. Why did I do that? Well, if you're going to the gym for long term, then grabbing a membership pass at Costco for 24 Hour Fitness is a much better deal than Planet Fitness. Planet Fitness for this location is nice, but I felt like it could be improve in terms of the professionalism of staff members when interacting with themselves. The place is very clean and I love how everyone always clean their workout machine after they finish using it. They also offer free pizza and veggies every first Monday of the month (around 5 p.m. PST). And they offer free bagels every second Tuesday of the month (around 6 a.m. PST). The men's locker room is alright, a bit cramped, but alright. The bathroom and sinks are sort of clean, but not always (some toilet paper left out on the ground and such).I've been to this gym at least 3-4 times a week and spent around 2 hour for several months. When I enter the place, it doesn't feel like "home." I think they can definitely improve the environment of this gym. If anybody has questions about this particular gym, feel free to contact me.

I joined this gym and used it once. I went to the locker room after working out and started to disrobe. I turned around to realize there had been a male staff member cleaning in the women's locker room while I was getting half naked. There were no signs posted and he never said a word. I quickly dressed and left. I returned that afternoon to speak to the manager and one of the girls at the front desk laughed when I explained what had happened. The manager seems like the only real adult employee in a sea of kids who don't care if they humiliate and mock the customers. I am overweight and I was attracted to this gym, thinking it was made for people like me. Their motto is no judgement, but I left feeling very judged.

My Friend and I work out at PF usually in the early mornings, we love it! It’s a very welcoming environment. We cannot say enough great things about the staff, especially Ryan, Moises and Jaime which are the employees that are usually there during the time we are working out. They are always very warmhearted and eager to answer any questions we may have. Great place all around !

The customer service personnel seemed so distracted that I could not tell who was staff and who was not. One staff member , Brenna was so very helpful and did her best for us in getting our member tags and info. They are busy though and I understand but its not good for future business. When asking a question of staff members other than Brenna, the vacant look in their eyes tells me the training is not very formative and that is not fair to staff members or their customers! Staff person Brenna was terrific and both myself and my wife really liked her and her helpfulness. More attention to staff formation in customer service should take care of it. Otherwise I liked the Gym and the set-up. Its spacious and clean with enough equipment for easy access to the machine of choice. It's a friendly place to work out!