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Get Fit Athletic Club offers round-the-clock access to fitness facilities with a wide array of equipment and amenities including a women-only area, pool, sauna, and cardio cinema. Located at 7140 E Washington St, Indianapolis, IN, the gym is touted as having welcoming staff and skilled personal trainers who cater to different fitness goals. However, cleanliness and maintenance appear to be significant concerns raised by users, with reports of broken equipment, dirty bathrooms, and malfunctioning amenities.

Membership experiences vary, with some members praising the gym's supportive atmosphere, while others criticize the facility's cancellation policies and fluctuating charges. While the club offers numerous benefits, potential joiners are advised to thoroughly read and understand the membership contract to avoid unexpected fees.

Pros:

  • 24/7 access to facilities.
  • Wide range of fitness equipment.
  • Womens-only area available.
  • Friendly and supportive staff.
  • Skilled personal trainers.
  • Offerings include a pool, sauna, and cardio cinema.
  • Affordable membership options.
  • Decent variety of workout machines.
  • Positive atmosphere for members.
  • Updated tanning facilities.

Cons:

  • Poor cleanliness and maintenance.
  • Complicated and expensive cancellation process.
  • Inconsistent communication and hidden charges.

Location / Contact

Rating Stats

4.0

out of 5.0

17 reviews
5.0
8 reviews
4.0
11 reviews
3.0
4 reviews
2.0
20 reviews
1.0

Reviews (60)

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I rejoined in April pools been down for over 4 months now. The tanning bed #3 I reported to front desk about being disgusting ( hair and I've got no clue what the white blotches are ) over a week later , they put me back in 3 and it was the same . Fan was caked in lint and still laying on the floor. Half of the equipment is always down. They claim to service them every other week or every week depends on who you talk to . The woman's locker room , they honestly should be providing hazmat suits to go in there. Two toilets are down , the handicap one has been down since rejoining. So I don't see how they say they can accommodate people with handicaps. The trash cans are always overflowing , most of the time no paper towels, and always check to make sure there is toilet paper. The only reason I gave a 2 star is because of parking, hours , and the gentleman I deal with at nights.

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Love the tanning bed. Excellent facility and never too crowded.

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I have to change my review, unfortunately. I dont suggest hiring a personal trainer here.That said, I never feel like it's overcrowded and the pool always has a lane open. Having a separate 'women only' area to work out is amazing. The gym is clean and you see more people cleaning off equipment after use than not.

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I actually just left the gym and was blatantly disrespected by the day manager KP. I went in to renew my membership which me and him discussed over the phone A certain price but when I went in he wanted me to pay $149 extra. Which I did not mind paying because clearly it was all a big misunderstanding and miscommunication.When I asked him why he told me a certain price over the phone but now is charging me extra he got extremely defensive and started being rude. And he got really upset when I told him “ I don’t know what your problem is but if you’re having a bad day I would like to speak with someone else”.Overall I really like the gym and how spacious it is but the manager KP was very disrespectful.

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My husband and I joined May 27th this year. I was a member a few years ago but just quit coming. So I got my husband to join me and one of the biggest important advantage was because of the pool. 😠 At the time we joined we were told it should be repaired about 2 weeks and here it is August 4th and not done it’s discouraging and frustrating for one agreeing to join for 2 years. I spoke with the manager about the pool situation and he didn’t really have any answers except just waiting for the part to come in and also I wrote a statement to the manager it’s in my file. At the time we signed up the agreement was that we had to come together to our agreement for the sales deal so later in that week I got to thinking later that week what if one of us couldn’t make it we were told that we had to come together or I could pay an extra so it was an extra $100 just so it would be ok in case one of us couldn’t make it. So I paid the extra money. I do however really like the staff and like going to the gym but I’m really ticked off about the pool and I wish I didn’t sign up for a 2 year membership because anything can happen in two years I should of did the monthly but it’s done unfortunately.

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I have been going to this gym since Get Fit took control and I have been impressed with the quality of their employees and management and the condition of the gym. I haven't written a review before but yesterday Mr Patel approached me and a guest I brought and did it in such a professional manner, without bringing pressure to join, that my friend decided to join on his own because of his experience and the way Mr. Patel presented the options. Their trainers are top shelf and know what they are doing, Mr. Scott trained me through an injury and brought me back. He is now training my wife and I have been trying to get her into a gym for 30 years and now because of him she loves it. The general manager takes the time to talk to me check on how I'm doing. Love this place, come join the family :)

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Started going to Get Fit in early 2018 I think. Started working with Travis as a personal trainer later that year. He is by far the best trainer I have ever worked with. I run a lot of half marathons and Spartan races. He would adjust workouts to help with specific things I was struggling with in races. He was really good with knowing my race schedule and working around it. He would explain why we would do the exercises we were doing and the benefit they provided. He is also just a good dude and I enjoyed talking with him while I was working out. Would 100% recommend him to anyone.

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Absolutely worst customer service amd experience I've ever had with a gym, I had gotten sick shortly after joining tried to cancel my membership many times only to continue being billed and harassed via phone, email, and mail about my account which I had canceled months ago. Now I'm getting bills from a collections for almost 200 dollar on a gym I went to for a month before canceling. Absolutely disgusted this place scams people like this.

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I found the gentleman working the front counter very pleasant and customer oriented . The gym it's self good collection of equipment . The woman's only section is okay really not much to brag about the womens locker room was not the best broken lockers 1 out of 4 toilets had toilet paper . The showers were disgusting . No pool due to schedule

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This gym is very dirty. And they don't even have wipes to follow policy at night to clean the machines. Talked to the manager of the location and she is very rude and doesn't even try to help. Wanted to cancel my membership and they tried to charge me for another month even though I was not going back to that dirty gym. The employees doesn't even know the policy to cancel and I was told they only charge another month to cancel if you want to change your mind. If I want to cancel why would I change my mind. This location is very rude and doesn't answer your questions and the manager is never in when you call would of gave zero stars but couldn't They even charge you alot to cancel your membership. Well I guess if the gym is not making money then take my money and close my account I'm very happy I'm not going there anymore

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 60 reviews.

The address is: 7140 E Washington St, Indianapolis, IN 46219, United States .

The contact number is +1 317-357-4653

This service is listed under Physical Fitness Program .

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