Get Fit Athletic Club offers round-the-clock access to fitness facilities with a wide array of equipment and amenities including a women-only area, pool, sauna, and cardio cinema. Located at 7140 E Washington St, Indianapolis, IN, the gym is touted as having welcoming staff and skilled personal trainers who cater to different fitness goals. However, cleanliness and maintenance appear to be significant concerns raised by users, with reports of broken equipment, dirty bathrooms, and malfunctioning amenities.
Membership experiences vary, with some members praising the gym's supportive atmosphere, while others criticize the facility's cancellation policies and fluctuating charges. While the club offers numerous benefits, potential joiners are advised to thoroughly read and understand the membership contract to avoid unexpected fees.
Pros:
- 24/7 access to facilities.
- Wide range of fitness equipment.
- Womens-only area available.
- Friendly and supportive staff.
- Skilled personal trainers.
- Offerings include a pool, sauna, and cardio cinema.
- Affordable membership options.
- Decent variety of workout machines.
- Positive atmosphere for members.
- Updated tanning facilities.
Cons:
- Poor cleanliness and maintenance.
- Complicated and expensive cancellation process.
- Inconsistent communication and hidden charges.
Location / Contact
- Address: 7140 E Washington St, Indianapolis, IN 46219, United States
- Phone:+1 317-357-4653
- Website:getfitathleticclub.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 60 reviews.
The address is: 7140 E Washington St, Indianapolis, IN 46219, United States .
The contact number is +1 317-357-4653
This service is listed under Physical Fitness Program .
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Honest Reveiwer
2 years ago
Members of this gym steal clothes out of your locker if you don't have your lock or forget one.Lack of integrity at this gym. Beware.Treadmills are broken/ need maintenance this has been reported multiple time with no improvments. (This Is a safety issue)It is hard to cancel your membership. They will make you jump through hoops to quiet or won't cancel your membership. (Know your legal rights and don't play into their game)Staff is also very rude and they don't care.I suspect this place is/will go under in time.
Blake Bowers
2 years ago
Been a member for several years thoughts below. The Good the bad and the okay belowThe goodPrice - 9/10 decently priced. Way better that the YMCA down the streetFree Weight room - 8/10. They have all basics. Would be nice if it was larger area and maybe one more squat rack. Pretty good though. Supposedly there isWeight Machines - 10/10. I don't use them, but they have everything.Parking - 10/10 never a problemThe OkayCardio rooms - 7/10. They have plenty of treadmills. Would be nice if they serviced or removed those that are out of service. Should pull some from movie area to up top. Movie room is a cool concept but it's hard to trust it's sanitary because how dark it is and if they clean it as often as bathroom then it's a problem. Other cardio equipment t availablePool - seems okay idk. Seen better, question cleanliness.The BadMen's bathroom - 2/10 - there are two stalls and it is always SOAKED in there . There needs to be a full time custodian or dehumidifier or something else to keep it dry in there. It has never been not soaked in all the times I've ever gone here. I'm assuming women's restroom is the same but idk. Lockers are fine but they need to add a bathroom or find a better solution for this. 100% worst part of the gym and sole reason for my review. Part of it is that it's stalls are connected to pool entrance and showers. Will get your shorts/pants drenched if used and will get your shoes soaked even if you use urinals. Complete oversightOverall this gym is the best option on the east side, but could improve sanitation wise in bathrooms. Hope this review has any impact on that.
Monique
2 years ago
So, the gym itself is OK.I would just absolutely encourage everyone to read the entire contract word for word. As nice as the rep who signed me up was, there were several things that she’d told me, that the contract contradicted. She did go back to a more senior rep and get clarification, so I appreciated that.Why is there a downgrade fee?! It’s nothing more than a punitive measure for declining to pay them more money each month.Speaking of punitive fees...$10 cancellation fee PLUS 1 additional months worth of payment (30 day notice). If you’re already getting an additional months worth of payments, it’s just disgustingly greedy to have a cancellation fee.The PT sessions are a joke. I got the “grand prize” and after showing me a few basic exercises, the associate segued right into...you guessed it...their pricing list. Everything is a cash grab. I’d be happy to pay more at a privately owned facility where my fitness is their focus.
Babs Bolin
2 years ago
Imagine having such a bad experience at the gym and having someone tell you they will cancel your membership only to find it went to collections. Imagine going in and never getting a key tag, never seeing someone behind the desk awake and alert, and finding staff asleep in n the offices. Yeah, it’s insane. Imagine now voicing your complaint outside of a public review only to continue getting harassed through messages to come back and sign up AFTER telling this club to stop sending messages. Yeah. This is a nightmare. Stop texting me. I’m not rejoining or coming back. Your club is unkept, unprofessional, and your staff is lazy.
Dan Brown
2 years ago
The gym the sauna the staff the equipment but the tanning beds need new bulbs or replaced and made sure they have been wiped down and it seems that anyone can go in if not a prime member. Everything else is wonderful.
Krystal Caldwell
2 years ago
Just got a membership and came for the first time and I love it. If you come really early or really late it's not as crowded. I love that they have a women's room and a Cinema room as well. The best part is they are 24/7!
Diona Anthony
2 years ago
This company is rude and nasty and even though they say no contract they will continue to charge your for years. I have had to file a police report and reach out to the better business bureau to get them to stop charging me. I recently suffered from an illness that has me bed bound for 6 months but even prior to that they started charging me. I've called emailed and snail mailed the business and they continue to charge me. I just recorded a call of them rudely laughing while I was trying to handle this matter in a business professionally. I SAY DONT WASTE YOUR TIME OR MONEY HERE.
Stuart Peck
2 years ago
BEWARE - Scam! We received a promotional card in the mail that stated we had "won" an annual membership as the grand prize. When my wife looked into it what we had actually "won" was our membership enrollment fee waived. We still had to pay for the monthly membership ($10/mo). She received some free personal training sessions with the "prize". However when she went to cancel the membership she was charged an additional $50 cancellation fee and was billed for another month because she didn't give the gym 30 days notice.In all we spent approximately $70 for our "grand prize" package. This was a total scam and should be reported to the BBB. If you get one of these scratch off cards in the mail telling you you've won... DO NOT fall for it.In addition, the gym is only of mediocre quality. If you're looking for a nice gym that's clean I'd look somewhere else.
Nora Alturki
3 years ago
I usually don't write reviews but this place is that GREAT! I'm very picky with my gyms! and I've hopped around a lot but I think I've found my forever GYM!! They have amazing customer service & the treatment from the staff at the club is top notch, especially KC! He always has a smile on his face and has such a great attitude. they're all so wonderful and pleasant. LOVE IT THERE!
Chad Watkins
3 years ago
I was a loyal member of get fit for 3 years, and before that, a member of Gold Gym in the same location. I was never dissatisfied with their equipment or staff. However, last month I moved out of the city to where I was no longer able to make the commute for this gym. Through the cancellation process of my membership, I discovered that the Get Fit Athletic club Corporation has one of the most money-grabbing, borderline thievery cancellation policies I have ever come across. Since I was grandfathered-in from Golds Gym, I was not made aware of their cancellation policy, or if I was, it was by email notice and was not explained to me. Their policy is: 30 days notice of cancellation, and a $10 cancellation fee. Seems fair enough right? Except their Corporate office, and local offices will not cancel over the phone and they do not offer electronic signature of cancellation documents- you have to come in person, or send documents via Certified mail (which, oh yeah, you have to pay for). That said, I called in to cancel 2 days prior to my monthly renewal, and apparently, my annual fee. They refused to cancel over the phone claiming that "We cannot verify your identity" which is absolutely ridiculous - I work in the service industry and verify people's identities over the phone all the time. It's an obvious money-grab and shows that the corporation is corrupt at it's core. I don't blame the employees, I blame a upper level ownership or management that enforces a policy like this. I have reported them to the Better Business Bureau for unfair trade practices and will be exceedingly vocal about their corporate greed. If this is how you're treated when you're leaving a gym, then I will never be a gym member again. I wound up paying my monthly fee, the annual fee, an extra month, and the $10 cancellation fee, just to get out the door. Additionally, the Assistant Manager offered to escort me out of the building when I explained that I would be taking this up with the corporate office. I wish the best for the employees, but this corporation is the worst of the worst.