single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Planet Fitness in Suwanee, GA, offers a spacious and clean environment with new equipment and friendly staff. The facility is open 24 hours on most days, providing flexibility for members to fit their workouts into any schedule. The gym prioritizes a judgment-free atmosphere, making it welcoming for beginners and casual exercisers.

Members appreciate the abundance of cardio machines, cleanliness, and helpful staff. However, some criticisms include poor customer service from certain staff members, lack of essential weightlifting equipment, and occasional issues with cleanliness in the bathrooms.

Pros:

  • Spacious and clean.
  • New equipment.
  • Friendly staff.
  • Open 24 hours on most days.
  • Judgment-free atmosphere.
  • Abundant cardio machines.
  • Affordable membership ($10/month).
  • Hydromassage beds available.
  • Close to residential areas.
  • Great for beginners and casual workouts.

Cons:

  • Lack of essential weightlifting equipment.
  • Some staff members are unhelpful.
  • Inconsistent bathroom cleanliness.

Location / Contact

Rating Stats

4.3

out of 5.0

35 reviews
5.0
7 reviews
4.0
5 reviews
3.0
1 reviews
2.0
2 reviews
1.0

Reviews (50)

author-img

Luving the black card perks

author-img

Everything is new. Nice and clean

author-img

The gym is new, and everything stays clean.

author-img

TOO MANY HASSLES WITH SIGN UP...THEY DO NOT TAKE AMERCIAN EXPRESS...AND THEY WANT BANK ACCOUNT INFROMATION

author-img

I went to join, was willing to pay with my credit card and they insisted on obtaining my checking account information. There is no reason they need that information and as a IT Professional I refuse to give this information to anyone. I told them I am willing to pay monthly or yearly on my credit card, but I refuse to give them my checking account information. They were rude and said I had to comply so I left. As an IT professional I will not give up sensitive information that cannot be easily altered if the info is compromised. I would never give my checking information to a company like this and I suggest you don't either.Note: If they change their policy I would reconsider becoming a member.

author-img

Brand new, beautiful gym that has potential to go downhill very quickly because of the staff. I agree with the previous reviewer that the staff has zero customer first approach. Awful attitude (especially Criss - he was there in the evenings). When I came in, no greeting and just felt like he hated being there. I asked a few questions about the PF classes and he had an attitude from get go and felt like I was bothering him with questions. I guess he hates customers. I let it go. As a black card holder, came with a guest. My guest and I worked out and decided to go to hydro massage. The person before Criss allowed us in. After hydro massage (10 min) later, I ask for the massage chairs to be turned on and low and behold, our friend Criss tells me I can allow you, not your guest. Ok I was previously allowed on prior visits and literally was allowed in 10 minutes prior but now in 10 min, the gym was “busy” per his count so he can’t “allow your friend”. This whole experience left a sour taste and I may consider changing my gym or just downgrade to basic membership. Hire people that want to be there or train them to have customer first attitude.

author-img

Lovely place , well kept, the manager is very nice, i will recommend it

author-img

Planet fitness has a certain reputation for being a gym for people who despise gyms, and it certainly lives up to that reputation. While there are some friendly amenities, it lacks even basic equipment like a squat rack, bench press, deadlift bar, and even crucial dumbbell weights as they increase in 5 lb increments versus 2.5 lb increments which was a definite shock to me.While it's a great gym for run of the mill "I swear I'll actually follow my new years resolution this time" people, those who are serious about growing muscle and getting fit should not go to this gym. There is absolutely zero gym culture and simply not enough good equipment there to accomplish your goals of a nice physique.Despite all this, 10 dollars a month is unbeatable and a lot of the problems I have talked about can be mostly forgiven at that price. Just don't get the black card membership, that is a certain ripoff for what you get.

author-img

wayyyyy too many cardio machines and too lifting machines but the quality of the few are pretty good

author-img

while the equipment was nice, and the atmosphere. the employees were not helpful at all. they did not help at all when i was struggling with the planet fitness app, and they seemed very judgemental when i asked them questions. all they did was sit around the counter and not help. they could do so much better. my standards were higher the workers did not meet them!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 50 reviews.

The address is: 2615 Peachtree Pkwy Ste 5, Suwanee, GA 30024, United States .

The contact number is +1 470-239-8450

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos