Onelife Fitness - Windermere Gym

I wanted to leave a review specifically for Dwayne. He quickly helped me resolve my issue over the phone and was super helpful and nice!

Great gym and nice staff - seems clean to me every time I am there. I enjoy this place a lot

Still a solid facility, however updating the pull handles on the universals would be nice. Using the same handles since One Life bought the place is a bit on the disappointing side.

Great gym with great staff! My only reason for the 4 star is that this one doesn't have quite the same level of amenities as some other OneLife locations.

Worse Gym!They will hunt you to get personal training classes, if you doit, they will keep charging you over and over the personal training clases even if you not authorized, to return the money every time they charge you will take months and you have to be on top of them, if you not check your bank statements good luck, because that is the only way you find out the extra charges.To cancel this membership is very, very difficult.When you are getting enroll they will tell you you can freeze you membership every time you travel or have any situations, but when you need to cancel your membership they don’t count that freeze time on your contract, basically they want whole full paid 12 months, to be able to cancel

Absolutely agree with Reina’s comment.It’s the most terrible experience if you choose to cancel the membership with this fitness center. They outsourced this service to a third party vendor. They never disclose these details while onboarding new clients. Please please know what you are getting into before blindly signing the contract. Their terms are Never heard of.I can’t freaking cancel my member even under medical condition. Only a buyout option-Pay extra to cancel. Ridiculous!!

Been a member since it opened and I have been very happy with this facility. It is smaller than most of their others but it is older than most of them. With that said it's very well maintained. They also have made numerous changes over the years to make it better, replace equipment, expand the facility, and remodel it to make more room for common needs and shrink lesser used areas (theater spin for instance).The facility is ALWAYS clean and very well maintained. The equipment is always functional and issues are addressed immediately. Very happy with this location and company.

Middle of the day I'm enjoying the sauna talking to my friend. This old maintenance guy comes in rude as possible. Let's all the hot air and basically tells us to get out. The guy is rude to everyone. They do nothing to this jerk. The fact I have spoken to the Gm and management team numerous times still know no action take about his behavior. He has brown hair old always has a bad attitude and only cleans where guests are

Onelife fitness is the worst company I’ve ever dealt with. They literally wanted my blood, sweat, and tears to cancel my membership. I spoke with three different people and got three different answers and got the runaround for almost a week and my cancellation is still pending. I spoke to the front desk at this location, was emailing with corporate, and then also was speaking on the phone with corporate. All three gave me completely different answers. I lived 40 miles from this location and kept showing them proof of how far I lived and they just would not accept it.Finally they said they would consider letting me cancel if I paid them $140! Even after I have paid the money the cancellation is still under review and pending. Do not sign up at this gym. The gym itself is really great but the company is absolutely horrible and you will never be able to cancel ever. Even if you move to another country you have to show them multiple documents of proof of that. It’s just not worth it. Lesson learned.

Pretty nice gym but prices doubled in 2 years. Pretty greedy and annoying but it is what it is I suppose