Planet Fitness

while the equipment was nice and the atmosphere was calm, the employees were not helpful. the girl behind the counter seemed completely uninterested and when we asked basic questions she gave us attitude and ignored us.

Happy to have a PF near my home. But I’ll have to say for a new gym I’m not impressed. The machines are already looking dirty. Most of the staff just stands behind the counter. Members are disrespectful not wiping down equipment, young people bringing their gym bags and shoes onto the gym floor, bathroom seems to not be wiped down regularly. I get it. New gym, new staff, but honestly I know you guys can do better. It’s a judgment free zone, I’ve minded by business to see if it would improve but it hasn’t. It’s getting worse. Please encourage your staff to patrols the gym and call out people that have no gym etiquette while carrying around a duster and a cleaning rag. I’ll change my rating upon seeing improvement.

Evening manager seems uninterested in trying to resolve issues with memberships , very dismissive while I was just trying to fix a situation with moving gyms. Definitely not a customer first attitude, probably won’t be coming back to this location if that’s how the staff treats members.

My favorite gym everybody friendly especially the front desk workers

What a wast of money and effort I went to get info about joining the African American guy behind the counter didn’t even have the courtesy to Stan up and talk to me he told me to walk around and he was doing absolutely nothing when I was done looking same thing he stayed setting would not even Stan up to see if I had any questions if this gym doesn’t find new professional staff very soon will not get any members to break even and I know these days it is hard to find good help good luck !

Nice, clean, new facility. Friendly staff. You Must try hydromassage bed after exercising 👌 …

I love this planet fitness! Only about a 15 minutes jog from my house, so I can get in my strength training and cardio. Also they are offering a free gym pass to teens this summer! Great place.

The staff here is so amazing! They accommodate my every need down to the tea. The managers are so helpful and nice and the equipment is new and clean!

We are from out of town so 1st time at this location. Everything is brand new so everything was neat & clean. Took a couple classes with the trainer, Sam. He was great & knowledgeable. Will definitely go back every time we're in town. Aug/2022....still great. Also have to give kudos to Carlos, the manager, & his team. Excellent job!

This is a great facility and the vibes are great! Very clean and tons of cardio equipment (much more than necessary).Only downside is that there aren’t any barbells or squat racks, only 4 Smith machines.My favorite part was the absence of crowds. I’ve been to other gyms in Johns Creek and this one is by far the least crowded which is really nice. There are also cleaning stations around the gym to wipe off your equipment.