Life Time at Alpharetta offers a comprehensive fitness experience with some outstanding facilities. Members praise its clean and well-maintained environment, including indoor and outdoor pools, spas, and a variety of group classes that cater to all fitness levels. The gym also features a childcare center and activities for families, making it a convenient option for parents. Despite these positives, several reviews highlight concerns over customer service, cleanliness during peak hours, and billing practices.
While the gym receives high marks for its amenities, including rock climbing walls and multiple courts for sports, complaints about unfriendly staff and improper handling of membership cancellations persist. Whether you are a fitness enthusiast or a parent looking for a family-friendly gym, Life Time Alpharetta provides many benefits, but it's essential to be aware of the potential pitfalls.
Pros:
- Wide range of high-quality amenities.
- Clean and well-maintained pools and spa.
- Variety of classes and fitness programs.
- Childcare facilities and family activities.
- Friendly and professional staff for the most part.
- Good equipment availability, even during peak times.
- Excellent customer service and support from some personnel.
- Plenty of parking spaces.
- Nice dining options and healthy snacks.
- Great vibe and motivation from fitness instructors.
Cons:
- Poor customer service from some staff members.
- Billing issues reported by multiple members.
- Cleanliness can be an issue during peak hours.
Location / Contact
- Address: 855 North Point Pkwy, Alpharetta, GA 30005, United States
- Phone:+1 770-664-9696
- Email:[email protected]
- Website:lifetime.life
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 120 reviews.
The address is: 855 North Point Pkwy, Alpharetta, GA 30005, United States .
The contact number is +1 770-664-9696
This service is listed under Gym .
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Lisa Langs
8 months ago
Had a great first trip to lifetime. My daughter has fun rock climbing while I worked out!
Ashok Guru
8 months ago
Very clean and nice gym. I like that they have 2 indoor pools and 1 outdoor pool. They also have a nice essential oil steam room. They have a dry sauna as well in the rest rooms and a family sauna by the indoor pool. They also have a couple of hot tubs by the pool. You have to try out their EDG and AMP cycle classes, absolutely one of the best in class. They have a lot other classes which are fun for those who like to endure pain (no pain no gain). The life spa is nice and they also have chiropractic and physiotherapy on the premises. The rest room maintenance in the locker room could be better. Overall I enjoyed my experience.
Nastasja Yenina
9 months ago
not open 24hr and close early on weekends even though membership prices stay the same
Amanda Cheng
9 months ago
This place has become a zoo. So many rude teens and doing dumb things by the spa and pool area. The staffs at night shift should enforce the policy strictly. Also, for some reason all the friendly night shift staffs were all gone. Now they have a very unfriendly lady at the front desk. Please provide better customer service we paid good money to come here to enjoy our work out here.
Alissa Salmido
10 months ago
We moved to Johns Creek lately and joined this club. great people and amazing facility including basketball and pickleball courts!
Alexa
11 months ago
I usually go to the one in Johnscreek but the times i do come here, staff are very rude and i felt like i was racial profile by 2 of the employees one was a guy that be in the front i think he might’ve had glasses and a lady that coaches with a bob hair cut.. people at the other locations are more genuinely nice i can tell they don’t fake it. Please hire better staff. Thank you.
Joe Stacy
11 months ago
I was one of the first members to this club. I have dropped my membership and rejoined a hand full of times since it opened for various reasons. I called to find out what I had to do to either freeze or drop due to some personal issues. I was told by the front desk that she would freeze my account for 4 months and charge me just 40 dollars per month. I assumed this was done , however it wasn't! When I found out I decided to drop my membership completely. I went in person and asked if they could drop my membership immediately and not wait 30 days and have so much more money come out since I was misled. I was told that I had to prove the veracity of my statement with written proof or name of the front desk person. I had plan to rejoin however after this last interaction I will not rejoin. BTW it is infuriating especially since I have recommended this club to so many people. Good bye to me and my recomendation.
Karthik M
1 year ago
Called twice to get details on the kids summer camp. I was told they will email me with a response but never did, nor did they call back.
Reem Halwani
1 year ago
Very disappointed they keep cutting child center hours. I workout during my break and now I can’t even bring my daughter with me unless I change my work schedule. Closing 12:30 -3:00 is just ridiculous!!
Maritza Garza
1 year ago
Extreme And Shred classes are my absolute favorite. Charles is a wonderful instructor! So refreshing to find a class with appealing and fast paced dance music to keep you pumped throughout the class!