Ascension Borgess Health and Fitness located at 3025 Gull Rd, Kalamazoo, MI offers a well-rounded gym experience with top-notch facilities. Members enjoy a variety of fitness programs, including group classes, personal training, and aquatic services, supported by a friendly and professional staff. The gym's facilities are clean, spacious, and well-maintained, providing a welcoming atmosphere for fitness enthusiasts of all levels.
Despite the high membership costs, the quality and range of services provided make it a valuable choice for many. Some issues with equipment maintenance and pool cleanliness have been reported, but overall, the facility receives high marks for its supportive community and extensive amenities.
Pros:
- Friendly and professional staff
- Wide range of fitness classes and programs
- Clean and well-maintained facility
- Includes aquatic services and personal training
- Supportive and diverse membership community
- Offers childcare services
- Reasonably priced visitor passes
- High quality, comprehensive fitness equipment
- Towel service and shower supplies included
- Proximity to other Ascension healthcare services
Cons:
- High membership cost
- Reported issues with pool cleanliness
- Some equipment maintenance issues
Location / Contact
- Address: 3025 Gull Rd, Kalamazoo, MI 49048, United States
- Phone:+1 269-552-2348
- Website:healthcare.ascension.org
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 3025 Gull Rd, Kalamazoo, MI 49048, United States .
The contact number is +1 269-552-2348
This service is listed under Gym .
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Janel Jones
6 years ago
Clean and friendly staff
Jim McCann (Jimb0)
6 years ago
Needs better family changing room
Tim Jones
6 years ago
Sing me very knowledgeable and well abreast of the procedures needed to help you feel better
Sean Brower
6 years ago
Great management staff! Great place to get in shape.
Jane King
6 years ago
Wide variety of equipment, 2 swimming pools, well-trained staff.
Bear Priest
6 years ago
The place is rundown and dirty. Hot tub is broken frequently. And for 2017 they are raising thier rates.
Isabela Miranda
6 years ago
I love Borgess. My new gym home is updated and has excellent classes. My favorite ones are rhe body pump and tabata both with tge instructor Rita. She is amazing and keeps the energy going. The only reason it is a 4 and not a 5 is because I wish we could have more of the Rita's classes towards the evening and more activities that tge school age kids could do without parents having to be sitting down with them.
Niceguy Mir
6 years ago
Wherever I am in town, I would surely bring my kids in Borgess for swim lessons, staff very friendly and helpful, awesome instructors, place is neat and clean, no complain but lots of complements
Cathe Penley
6 years ago
Great therapists and support staff. Knowledgeable. Warm water therapy pool is my favorite. They helped get back to normal again!
Star S
6 years ago
I cancelled my membership a few months ago when i put in my 30 day notice when i broke my lease at my old apartment complex. I moved to battle creek. They cannot find my cancellation form and in the midst of my move I lost mine. They have charged me for the last 3 months and refuse to return my money. Their excuse is this has never happened before, we've never lost the paperwork. But they obviously lost mine. With buying a home and expecting a baby, the money they owe me could come in handy but they won't budge. I am very dissatisfied with the customer service i received and will not be recommending anyone to this gym. From working in customer service pretty much my entire career, saying this had never happened before is just not an acceptable excuse. I feel my money should be returned and this should be a teaching moment for your employees to ensure this never happens again.