Planet Fitness at 18129 E Valley Hwy, Kent, WA 98032, is well-known for its clean environment and friendly staff. The gym offers a variety of equipment, readily available for all fitness levels. Members appreciate the 'no judgment' philosophy and the affordable monthly rates, making it accessible to many. The gym's cleanliness and well-maintained machines consistently stand out in reviews. However, some members feel inconvenienced by the limited operating hours, especially on Sundays and the lack of 24-hour access. Customer service experiences have varied, with some issues reported related to staff handling and membership policies.
Planet Fitness emphasizes a welcoming and non-intimidating atmosphere. The gym is always kept in excellent condition, providing a pleasant workout environment. While some members have faced difficulties with staff responsiveness, the overall experience at Planet Fitness is positive for those seeking a budget-friendly, clean, and supportive gym.
Pros:
- Affordable membership fees
- Clean and well-maintained equipment
- Friendly and helpful staff
- No judgment philosophy
- Convenient location
- Diverse range of equipment
- Spacious facility
- Generally not overcrowded
- Encouraging environment
- Consistent operating hours
Cons:
- Limited operating hours on Sundays
- Issues with staff responsiveness
- Difficulty with cancellation process
Location / Contact
- Address: 18129 E Valley Hwy, Kent, WA 98032
- Phone:(253) 243-6009
- Website:planetfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 111 reviews.
The address is: 18129 E Valley Hwy, Kent, WA 98032 .
The contact number is (253) 243-6009
This service is listed under Gym .
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Nate Ned
3 years ago
I love this place gets only 10 bucks and Bob and the staff are really friendly and they're really helpful can I get to meet nice people there at the gym to see
Stacey WC
3 years ago
The employees here give a good vibe and are really friendly. Clean gym and enjoy this one over most others
Joe Phillips
3 years ago
I loved this place because they have a clean facility with everything you need to achieve a variety of fitness goals!
Patty Tripp
4 years ago
Only thing I wish they would do different is change up what's on the TV there's like nothing but news... at least at the other planet fitnesses they have TV shows you can actually watch.. and if I'm going to have to watch the news at least have it be from this state I don't care what's going on in Japan there's King 5 KIRO and KOMO we could be watching... but TV shows up on the screen would be nicer... other than that it's a nice clean gym staff are friendly and it's my go to gym now.
Josh Olinger
4 years ago
This is a clean and nice new gym with friendly staff.
Adam Farley
4 years ago
Great new gym. We'll see how busy it gets.
Reuben Roche
4 years ago
This place is always clean & the staff are almost always upbeat. The only downside is that some of the patrons act like they are better than the others & that came bring others down.
Heather Wilson
4 years ago
This is the best planet fitness yet! They just opened so everything is new! They get busy but never crazy crowded. Staff is helpful and knowledgeable. The hours online are a little confusing. It says 24 hours on Sunday but they actually close at 9 PM and open at midnight.
Denise Silva
4 years ago
They provide the best customer service answering any questions regarding to workouts. Hands down great guys and great gym!
Adam Demery
4 years ago
They keep this place cool and clean. I expect this will be my main gym for some time.