Planet Fitness at 18129 E Valley Hwy, Kent, WA 98032, is well-known for its clean environment and friendly staff. The gym offers a variety of equipment, readily available for all fitness levels. Members appreciate the 'no judgment' philosophy and the affordable monthly rates, making it accessible to many. The gym's cleanliness and well-maintained machines consistently stand out in reviews. However, some members feel inconvenienced by the limited operating hours, especially on Sundays and the lack of 24-hour access. Customer service experiences have varied, with some issues reported related to staff handling and membership policies.
Planet Fitness emphasizes a welcoming and non-intimidating atmosphere. The gym is always kept in excellent condition, providing a pleasant workout environment. While some members have faced difficulties with staff responsiveness, the overall experience at Planet Fitness is positive for those seeking a budget-friendly, clean, and supportive gym.
Pros:
- Affordable membership fees
- Clean and well-maintained equipment
- Friendly and helpful staff
- No judgment philosophy
- Convenient location
- Diverse range of equipment
- Spacious facility
- Generally not overcrowded
- Encouraging environment
- Consistent operating hours
Cons:
- Limited operating hours on Sundays
- Issues with staff responsiveness
- Difficulty with cancellation process
Location / Contact
- Address: 18129 E Valley Hwy, Kent, WA 98032
- Phone:(253) 243-6009
- Website:planetfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 111 reviews.
The address is: 18129 E Valley Hwy, Kent, WA 98032 .
The contact number is (253) 243-6009
This service is listed under Gym .
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Jose Martinez
1 year ago
Be careful ladies at this location. Seen this happen to an individual that post her experience with an employee here. He tried to lie about his name as well
Mark Oliver
1 year ago
Never super packed in the evenings, clean gym with friendly staff. Nice selection of machines and the gym bags are cheap if you need one.Update: Still a good gym, still clean and staffs still great
Anthony Jennings
1 year ago
I have a black card and I moved to a different city. I went in, and the front desk person wouldn't let me in because I haven't checked into my home gym. I was told that even though I have a black card I only get 10 visits outside my home gym a month. I was told that in able to workout I have to switch my home gym. Seems kinda shady.
Lakshmi Bhimanapati
1 year ago
Went with my friends as a guest, maintenance is very nice squeaky clean ,lot of equipment no need to wait ,price worth
Daniel Breland
1 year ago
Gym is decent, the staff is friendly. The only complaint I have is who ever works Saturdays is all most always late.
shanaye Crandle
1 year ago
I’ve been trying to cancel my subscription for a whole year. I went once, and that’s it. I sent emails and phone calls, but no one responds to me. I have to constantly transfer money from my checking account. One month they try to take $25 and the next it’s $135.
siddharth kolte
1 year ago
Went in to check the gym, the front desk girl want to sign up first and then only i can see the gym. So practically no gym. Ridiculous
Sissy Gonzalas
1 year ago
Must be extremely hard to get good employee....3 employees at front counter...1 high as a kite 1 dancing around the other too busy on his phone Wednesday 5pm
Alyssa Marie
1 year ago
Not just a review for this location, but the planet fitness’ i’ve been to in general. A great place that truly feels judgement-free! I’m getting back into working out and going to the gym and this place feels very lax, without any pressure of feeling judged. This one in particular i saw everyone cleaning down the machines after they used them which i appreciated!
Kiersten Claire
1 year ago
Love this location!*Staff are super friendly and helpful*Only thing that could be better is cleaning the locker rooms regularly. I come here almost every day to work out and shower, but the showers and changing rooms have the same dried up hair in them from the day before. Other than that, this place is top notch! 👌