Planet Fitness at Killeen, TX offers a variety of fitness equipment and is open 24/7, providing convenient access for members. The staff is frequently praised for their friendliness and helpfulness, contributing to a welcoming, judgement-free environment. The gym is known for its cleanliness, with continuous efforts from the staff to maintain hygiene standards.
Members appreciate the various amenities, such as hydro-massage chairs and tanning beds, available with the Black Card membership. However, there are concerns regarding certain policies and the lack of free weight equipment. Some members also feel that communication and customer service could be improved.
Pros:
- Open 24 hours, 7 days a week
- Friendly and helpful staff
- Clean and well-maintained facilities
- Judgement-free environment
- Affordable membership options
- Ample cardio machines
- Hydro-massage chairs and tanning beds with Black Card
- Conveniently located in Midtown Mall
- Free fitness training sessions
- Guest privileges with certain memberships
Cons:
- Limited free weight equipment
- Issues with canceling memberships for some
- Loud gym music can be disruptive
Location / Contact
- Address: 1001 E Veterans Memorial Blvd #101E, Killeen, TX 76541, United States
- Phone:+1 254-577-4299
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 1001 E Veterans Memorial Blvd #101E, Killeen, TX 76541, United States .
The contact number is +1 254-577-4299
This service is listed under Gym .
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Curtis Lane
2 years ago
Gym has smith instead of barbell. Dumbells go up to like 70 or 75. Plenty of machines and cardio and the price at 10 a month is great. The staff is great and the place is very clean. I love that there isn't yelling. Oh yeah it's 24/7 . I usually train about 3 a.m. before work.
omar wright
2 years ago
Have to lower my rating from 4 to 1 star. I loved this gym. Today however I have rethink where I go. I was kicked out today because I wouldn't let the new guy, Roland take my picture. If this is policy then it needs to be 100% enforced from the beginning. Dont let someone join up and and not take picture because you dont want to loose a new customer because now youve set a bad example. Let them know what they need to do to be a member right away. I've been going here for over 3yrs now. No one has brought this up until recently and I feel that it should be my choice. Its my face after all. The current staff knows me pretty well and greet me everytime I come in. To be treated this way after all this time was completely unprofessional. I hope that when the owner calls me I have better experience and I can put my rating back up.
Lamont Shavers
2 years ago
Good beginner gym. It's clean and the staff are pretty cool. However if you're an advanced lifter, want to do any compound lifts or anything like that then I wouldn't recommend this gym. It lacks all of that. If you just want to do cardio then they have a ridiculous amount of machines. Overall it's okay. I maintain my membership for the cardio due to it being extremely close to where I live. Not an iron paradise, though.
Luis Mendoza
2 years ago
Quality facility! Everything was supreme clean, the staff is doing a great job. Also a personal shout-out to the front desk employee, I don't know what her name was but she made the guest checking in process very wholesome and not difficult at all! I recommend this place to anyone looking to get a variety of workouts in anytime of the day, except holidays, stay home 😬Back for a second time, still a great facility
R M
2 years ago
Evidently the gym itself is fine as far as the amount of equipment is concerned. However the issue is with the management/supervisor staff who all enforce their own set of rules when it comes to amenities. Not to mention there appears to be extremely poor training when it comes to new hires. I had to call today to speak with both corporate and the GM at this location about the treatment my son has received not once but twice this past week. The BC membership isn't explained adequately & the perks vary for each individual location.
Gracious
2 years ago
I love this gym! The staff members are very friendly, but most importantly this club is clean! You can take things like this for granted, but by far this is the cleanest club in Killeen. I always see someone walking around cleaning. Thank you for all you do to enhance public safety and decrease communicable spread. And because of this I am not afraid to walk into the locker room.
Bienville Haywood
2 years ago
I'm just getting started on this healthy journey. Carolina Was very helpful. And I think his name is Abraham an Arren all are very helpful. So far I really am liking my journey.
Christopher Vick
3 years ago
We visited this particular Planet Fitness as our home gym was closed. The staff were quite mixed in their answers and one just walked off. The gym itself was clean and organized, just as any other Planet Fitness but the staff made this stop rather rough. Don't recommend.
Amberlin Sansom
3 years ago
great staff they are always willing to help people, even as a guest. 10/10 would recommend. there is also so much equipment so you are sure to get your fair share of working out.
Lisa Brown
3 years ago
The Killeen Texas Planet Fitness is great. They provide products to sanitize the equipment before you use it and after your use to protect your and the other customers. I never have an issue with availability of equipment. I love the Hydromassage and Total Body Enhancement machines. The Hydromassage is better than traditional machine chairs for my back issues. I use it after every workout. I also love the Total Body Enhancement Machine. The Red-Light Therapy technology gives me extra energy all day after use and it also has helped reset my Circadian Rhythm so I am sleeping better. It's great value at a great price.