Planet Fitness in Lake Charles offers a wide range of modern gym equipment and amenities, reinforcing their commitment to creating a judgment-free environment. The staff is frequently praised for their friendliness and helpfulness, making new and existing members feel welcome. Membership plans, especially the Black Card, provide great value with perks like massage chairs, tanning beds, and the ability to bring a guest. Cleanliness and affordability are standout features, ensuring a positive workout experience for members of all fitness levels.
However, the gym has faced criticism regarding its weekend hours and service inconsistencies. Complaints persist about the staff's attentiveness and the state of facilities like showers and tanning beds. Despite these issues, many members remain satisfied with the overall environment and services offered, making Planet Fitness a popular choice in Lake Charles.
Pros:
- Friendly and helpful staff.
- Judgment-free environment.
- Affordable membership plans.
- Wide range of modern equipment.
- Clean and tidy facility.
- Black Card benefits are excellent.
- Massage chairs and tanning beds available.
- Open early and late on weekdays.
- Guest privileges with certain memberships.
- Great for all fitness levels.
Cons:
- Limited hours on weekends.
- Inconsistent service quality.
- Complaints about cleanliness in certain areas.
Location / Contact
- Address: 4068 Ryan St, Lake Charles, LA 70605, United States
- Phone:+1 337-564-6781
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 70 reviews.
The address is: 4068 Ryan St, Lake Charles, LA 70605, United States .
The contact number is +1 337-564-6781
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Rashell Bahe
5 years ago
My friend and I went into this location today. We had every intention to sign-up but when she asked to use the restroom the guy on duty at the door responded "it's for members only!" Hello! No one is trying to take a tour and process the paperwork on a full bladder! I did speak with the nice young lady who was also on duty and she was very informative but decided not to join. I just moved to Louisiana and this is honestly the first experience with rudeness thus far. I guess I should thank this guy for showing his true colors before I signed a contract.
Denise LeBoeuf
5 years ago
I love being able to use many different types of workout equipment in any visit. I have learned a lot about exercising since joining. All the staff are friendly, helpful, and supportive. Knowing I can go in, workout at my own pace, and not be judged are reasons I keep my membership. It’s affordable and worth it! I also love the massage bed!
Patricia Baca
5 years ago
I love this gym...I don't feel intimidated by anyone. Everyone pretty much minds their own business and is focused on getting fit and healthy. The gym is really clean and for the most part, the staff is friendly. There are so many machines!!! I go early in the morning and really enjoy this gym.
Kevin Clopton
6 years ago
Not a bad place for beginners. But Planet Fitness is known as the joke of all gyms for a reason. Come on... Free pizza day? Free bagels and donut day? Giant jars of free Tootsie Rolls in the front counter? Seriously? Also, they claim to be a "judgment free zone," and have signs that read "no critics" spread everywhere. However, if you accidentally clank some weights, drop something, or even breath too hard or make any noise whatsoever, they set of a loud siren and light they call the "lunk alarm."
Jonathan Carlin
6 years ago
Its a lot more of a gym atmosphere then Planet Fitness probably likes. I only go there to do arms because my gym does not have pre-weighted barbells. It is still planet fitness though so y'all know what that means!!😂😂 …
Josh
6 years ago
I got corrected at Planet Fitness this morning.For being naked.In the shower area.Apparently, I'm supposed to go into a changing room, disrobe, wrap my towel, proceed to the shower, get in, close the curtain, and hang my towel from inside my closed shower stall.The dude described the process to me while standing there in his own towel.His lack of shower shoes offended me, so I guess we're even.
Lesleigh Moore
6 years ago
I've been a member for a little over a year and haven't had any real issues, I'm short so standing beds aren't "ideal" and the total body machine would be nicer if it had some extensions for short people to hold on to. But over all, it's always nice and clean, doesn't smell bad like other gyms I've been to, and the staff is always great.
JoAnne LeBleu
7 years ago
The staff are more concern with flirting with each other. Every time we went to ask questions or get help to get a trainer, they were rude and acted like we were a problem. Will never go back and I will tell everyone about how rude the staff is.
Joseph Arabie
7 years ago
Nice gym and friendly staff, however I specifically joined to take advantage of circuit rooms and every single day I went I had issues with people hanging out on the machines. Any other gym this wouldn't be an issue but here they specifically tell you that this room is reserved for people who want to do circuits. I brought this to the staffs attention several times and nothing was done about it. I ended up moving away so I canceled my membership, which is purposely made to be a difficult process, but none the less I will not be back to a planet fitness.
Sarah Torres
7 years ago
The facility is great and clean. Great up to date machines. I have been a member since 2013. However this being the second time i had a bad customer experience with the same staff member ("Micah", or something like that) I would not only not recommend to any of my colleagues but i am seriously contemplating cancelling both mine and my daughters membership that i just signed her up for. I didn't complain, i didn't make a big deal the first time. But being the second time with the very same person, this business needs to work on their accounts updating. Logging into your online planet fitness membership, checking balances, or even making payments online mean nothing. Because your account can show a zero balance online. And paid online however somehow the computer system at the gym shows a balance. Or that payment didn't go through when it has already been taken from your account. And there's nothing like going into the gym to start your day right and get in some exercise, just to spend a good thirty minutes taking screen shots of your acct being up to date, and the payment for the new membership already out of your account, to send to the little girl behind the counter. This is the second time that i have been told i have a balance by this same girl. When my account is up to date and i show a zero balance online where i do all my bills, along with the rest of the world. The little girl behind the counter did not raise her voice, but she was very condescending in her demeanor and attitude.