Planet Fitness in Lansing, IL offers a straightforward gym experience suitable for a wide range of fitness enthusiasts. With 24/7 availability, it provides flexibility for those with varying schedules. The facility is known for its clean environment and friendly staff, with trainers available to assist members. There are also a variety of machines and free weights for a comprehensive workout. However, space limitations can be an issue, especially during peak hours, and the state of some equipment and amenities has room for improvement.
Despite the affordable membership fees, customer experiences vary greatly; while many appreciate the cleanliness and helpful staff, some report issues with broken equipment, unprofessional behavior from staff, and limited machine availability. Given the mixed reviews, Planet Fitness has strengths in convenience, affordability, and cleanliness but must address some operational challenges.
Pros:
- Open 24/7.
- Affordable membership fees.
- Clean environment.
- Friendly staff.
- Variety of machines and equipment.
- Convenient location.
- Good personal training sessions.
- Positive atmosphere.
- Updated equipment.
- Well-maintained facility.
Cons:
- Limited space and machines.
- Inconsistent customer service.
- Issues with broken equipment.
Location / Contact
- Address: 17675 Torrence Ave, Lansing, IL 60438, United States
- Phone:+1 708-418-5777
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 70 reviews.
The address is: 17675 Torrence Ave, Lansing, IL 60438, United States .
The contact number is +1 708-418-5777
This service is listed under Gym .
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Jada Mukes (Jj)
1 year ago
The place is extremely clean and the staff speaks everytime I come! However, there aren’t enough machines and the space is small. I would like for them to open up more weight lifting options in the future!
Lakisha Mitchell
1 year ago
24/7 is great. Staff isn't friendly. There all young so they don't say anything unless you speak first. There was one person that spoke out of the dozen of times I've been in. The places is extremely small machines are on top of each other. One of the staff guys were standing in the walkway, saw me, and a few other people coming, and still continue his conversation and with my step to the side, so I happily bumped into him, and did not say excuse me. This location needs better staff
mo Was
1 year ago
Just don’t come here for hydro massage bed they all broken … I thought I try the chair but they are making some terrible noise too
Samuel Logan
1 year ago
Mikayla assistance manager and her team were extremely helpful highly recommended spot 10/10!!
Lezlie Sims
1 year ago
The Manger was rude and very unprofessional. One question turned into him being very mean to myself and my guest.
Adesuwa Oronsaye
1 year ago
Everyone was so so friendly. The 2 young ladies were great. Mikayla was so amazing.Thank you for your kindness
Armando Alvarado
1 year ago
Staff are nice and chill. Gym is kept clean and is never too crowded. Has most machines you'll ever need for solid gains. 1 year with PF, can say experience has been more positive than my time with LA Fitness/ESporta.
Regina Walls
1 year ago
Love to go here its always a pleasant and relaxing workout
Clarissa Bailey
1 year ago
They don't take debit cards that not from a major bank. You have to give your personal banking info
mark wolfe
1 year ago
They will not fix broken machines