Planet Fitness in Lansing, IL offers a straightforward gym experience suitable for a wide range of fitness enthusiasts. With 24/7 availability, it provides flexibility for those with varying schedules. The facility is known for its clean environment and friendly staff, with trainers available to assist members. There are also a variety of machines and free weights for a comprehensive workout. However, space limitations can be an issue, especially during peak hours, and the state of some equipment and amenities has room for improvement.
Despite the affordable membership fees, customer experiences vary greatly; while many appreciate the cleanliness and helpful staff, some report issues with broken equipment, unprofessional behavior from staff, and limited machine availability. Given the mixed reviews, Planet Fitness has strengths in convenience, affordability, and cleanliness but must address some operational challenges.
Pros:
- Open 24/7.
- Affordable membership fees.
- Clean environment.
- Friendly staff.
- Variety of machines and equipment.
- Convenient location.
- Good personal training sessions.
- Positive atmosphere.
- Updated equipment.
- Well-maintained facility.
Cons:
- Limited space and machines.
- Inconsistent customer service.
- Issues with broken equipment.
Location / Contact
- Address: 17675 Torrence Ave, Lansing, IL 60438, United States
- Phone:+1 708-418-5777
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 70 reviews.
The address is: 17675 Torrence Ave, Lansing, IL 60438, United States .
The contact number is +1 708-418-5777
This service is listed under Gym .
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Valentino Templari
1 year ago
Nothing buy good things to say and staff is always cool. Need more people working out because all I see are a few stair machines that can use a few bodies. Get that work out in
Nina Cutro
1 year ago
My son loves going here he says they have a great gym and the atmosphere is nice.
Franzetta Redd
1 year ago
Just want to say that the place is nice, but I went in to cancel my membership and all of a sudden their computers are down. I really and truly hope they are because they can't wait for you to become a member but don't want you to cancel. I'll be coming back tomorrow to see if their computers are down.
Lila Joy
1 year ago
Please do not go to this location. They allow their employees to go into their system and access your information and won’t help in the case of stalking. My cousin is living in fear and no one is willing to help not even the facility where the person got her information from to begin with. He is. I longer working there however there is more the facility can do to assist with this case. Please reach out PF if you want to help. Everything else is irrelevant until this creature is in jail and my cousin and her children can sleep peacefully.
John Buchanan
1 year ago
Always a Good Time! Plus the Best place to get in Your Grind and Feel Good about it as well as the Results. Great Staff, Clean and Covid Friendly Environment! Never Overcrowded! 5 Stars!
obed52
1 year ago
Was a 5 star rating until we met ceasar at lansing location me and my friends came in separate cars the women were allowed to go in non vaccinated but when we we got there right behind them turned around due to no proof of vaccination the women recorded his response on this and he played dumb I will be going above and beyond to make sure he is gone and no one else gets this treatment
Tomi Goodman
1 year ago
Banned from Lansing...but asked back to be VIP at 111 the Doty Rd. Chi Town.The young lady at the front desk this early morning has been great out here on Torrence!! She told me I could sit in the lobby area while waiting to get an Uber.Thank youYou made my experience in Lansing great this time 4 real!!Agapely,Ms. Tomi E. GoodmanAka Poet Ms. Tomi XRks/tk1
Craig Bernas
1 year ago
It's good for cardio but multiple personal trainers taking up all of the benches and weights. Even though there are signs no personal trainers allowed. Management doesn't seem to care.
Laporsche Robinson
1 year ago
Don’t waste your time. Management here is a joke. I was charged after I cancelled my membership and was told I would not be charged. No resolve from customer or management. Apparently they don’t have a billing department or corporate. Now I’mOut of money for a gym I will never return to. Do yourself a favor and go to an actual gym that isn’t just gonna take your money
Joseph Jackson
1 year ago
The coaches and staff were incredible, knowledgeable and provided a positive environment to workout in. I will definitely be returning every time I am back in town. Thanks for the workouts!!