Planet Fitness at Shawsheen Plaza, Andover, offers an accessible and budget-friendly gym experience. Their basic membership at $10/month provides access to a variety of workout equipment, making it a popular choice for beginners and casual gym-goers. The facility has recently undergone renovations, resulting in a brighter and more welcoming environment. However, it's worth noting that some equipment issues and delays in maintenance have led to mixed reviews from members.
The gym's hours, though varied, offer ample opportunity to fit workouts into most schedules. Friendly staff and an effort to maintain cleanliness have been commended, but concerns about broken machines and subpar locker room conditions are also noted. Despite its drawbacks, Planet Fitness Andover remains a solid option for those seeking a cost-effective and straightforward fitness solution with good customer service.
Pros:
- Affordable $10 membership
- Friendly and helpful staff
- Variety of workout machines
- Bright and welcoming environment
- Ample parking at Shawsheen Plaza
- Extended hours on weekdays
- Never too crowded
- Good range of cardio machines
- Clean facility
- Many positive reviews on helpfulness of specific staff members
Cons:
- Frequent equipment malfunctions
- Locker room cleanliness issues
- Limited free weights and lacks some crucial equipment
Location / Contact
- Address: Shawsheen Plaza, 209 N Main St, Andover, MA 01810, United States
- Phone:+1 978-409-2363
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: Shawsheen Plaza, 209 N Main St, Andover, MA 01810, United States .
The contact number is +1 978-409-2363
This service is listed under Gym .
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Henry Lebensbaum
4 years ago
More concerned about volume than people. It is only good for very active users. Otherwise it is a waste of money. Get cheapest membership.Nothing in the owner's reply contradicts my review. Nothing even addresses it. So, I thank the owner for their belated agreement with my review.
A Coss
4 years ago
The equipment is more modern than the closest competitor. However, I was not pleased with the showers. It seems that they have set a timer on the hot water which will surprise you in the middle of rinsing your hair of shampoo. I was just a little bothered by how long it takes for the water to warm up but really annoyed at having the hot water shut off in the middle of my shower. I spoke with the young lady at the desk and she was very pleasant and apologized for the experience. She went on to tell me that she has heard that complaint before, further establishing my theory that the water heater is on a timer. It boggles my mind that the closest competitor is in a less affluent neighborhood and I never experienced this problem. Most people don't use the shower at the gym so it makes no economic sense to try to save money and something that is not affecting your bottom line.
Astrild Maltby
4 years ago
I unfortunately had a very unpleasant experience two seconds of walking into the door. I was excited and eager to sign up but the front desk girl was very rude. She threw paperwork at me not even explaining to me what I needed to fill until I asked her as she rolled her eyes finally explaining to me what she needed filled out. She was too busy playing on her cell phone and talking to her friends to show me around or have someone else show me around or even have the courtesy as a customer service staff member of Planet fitness to point me in the direction of the women’s locker room. I will not be signing up I think this location needs to go back to square one of training their staff on customer service skills and respect to their guests/future guests.
Taryn MacPhail
4 years ago
This location has great service and is incredibly clean. I can’t speak of the showers though as I don’t get ready at this location. They have plenty of free weights- could use additional smaller weights. They have three smith machines which is nice because it is a popular location and gets crowded.
Casey Cho
5 years ago
its clean and new looking
Clay Rendon
5 years ago
The best
Averie
5 years ago
Its clean and the staff are nice
Pete Shelzi
5 years ago
One of the Best Planet Fitness in this region.
Linda Paolera
5 years ago
Open 24 hours always clean
Ricardo Reyes
5 years ago
there motto is true you feel safe and comfortable