Planet Fitness

Annoying travel nurse joined planet fitness it was suppose to be a 24hr franchise. Closes at 10pm...9pm fri not even midnight. Awfull I'll be canceling an advising others to steer clear.

I want to give a “ Shout Out” to compliment Tory the Manager at the Andover PF, and Ash.Tory has an incredibly positive nature, along with an obvious goal of providing a pleasant and productive workout environment for PF members. In addition to acknowledging members’ arriving and leaving, Tory is consistently “on task” circulating, checking, instructing, supervising, troubleshooting concerns, and answering questions. Her “leading by example” is evidenced through Ash’s work ethic as he has obviously benefitted from Tory’s guidance and appears to share her high professional workplace standards.Tory’s effective and efficient personal and job performance skills reflect her strong desire to ensure quality customer satisfaction. These amazing employees are a credit to the Planet Fitness organization. Please share these comments with them.Thank you.Nancy C.

All the machines you need are there

Sure would be nice if it were open on time...

There is a LOT of broken arm/leg/weight machines. Was unable to adjust many of the seats and the pegs were not attached to the chord on the weight so the machine was unusable. Plenty of cardio machines though.

One star it's to much for this place, water fountain is warm as son you step in the smell of old and dusty place, the light at the cables spot is going on and off, this is very seriously to take action on the leg press machine so unstable if you go more then 270kg will shakes it's not on level. The bathrooms smell like stagnant tanks,Methuen location it's been my way for almost 2 years always clean friendly staff. Doesn't make any sense having a gym 5 mins drive from my home, to drive 15 mins al the way from south Lawrence to Methuen just because Andover Location is neglected. Needs a remodel.

Went inside to cancel my membership, signed a paper and notice they’ve been charging me for almost a year now. Then won’t give me a refund unless I have proof through email of confirmation of cancellation. Not my problem your employees didn’t do their job. I mean they can check for themselves, I haven’t been to the gym in about a year. When I had called them the first time about this issue, they told me they’d give the information to their manager and I’d get a call, but never got a call and then they charged me the month after that as well. Ridiculous

I love working out here!

Tonight as I was exiting the gym one of the staff member's was holding the door open so I walked through it as I was already out of the building , female staff member says your not going to say excuse me with and attitude and was rude her demeanor and approach was aggressive and out of confusion I replied I thought you was holding the door open , she said she wasnt holding the door open and said I almost made physical contact as I walked through the door she was holding open . I didn’t touch her at all , and one of the gym members had to add her two scents. So now we have staff and other members compromising my mental health with the poor actions and behavior.I questioned her behavior and her response was I’m not allowed to go there any more . Abuse of power and poor costumer service skills , the quality of the gym and staff is beyond unacceptable , I don’t even know how you guys are still open haven’t been shut down yet , I have photos from how nasty and filthy and as proof of how poor of an establishment planet fitness has become , you guys are so desperate for employees you hire just about any one who could potentially be a liability to all of us . I need a response with in the next 24 hours in regards to this urgent matter , I will not give up or let it go till you guys eliminate the week links starting with the female who over stepped her boundaries and clearly made an issue out of nothing .

No, older white male, I'm not going to read what the tv says to you -- please, leave me alone