Planet Fitness

This is a clean gym with good equipment in good working condition.

BRITNEY IS AMAZING!!!! I received a call from my daughter at 5:45am saying she was unable to workout, there was an issue with her account. My daughter had worked out the day before, no issues. I asked if I could speak to the manager, and amazing Britney was on duty! Thank goodness! I had explained to her that the payments had been coming out, and didn't know why the account was past due. I let her know I would be in there in 30 mins to workout myself, and if I owed anything, I would get it taken care of. She said no problem, and let my daughter workout!! :) Britney took time out of her busy morning to figure out what was going on. There was an issue on my daughters account from 2020! Britney helped us get the issue resolved, we were able to put my daughter on a Black Card and it took less than 10 minutes! I am in the gym usually around 6:15am 4 days a week, and Britney and Kevin are always smiling and always says good morning!! I am glad Kevin had taken over the gym, and Britney was his right hand! I see great things for Planet Fitness in Lees Summit! Thank you again for AMAZING CUSTOMER SERVICE! The new team that is in there always say hello and with a smile!

I love Planet Fitness! It's clean, very friendly staff and love the equipment!! I'm very impressed!! More people are back at the gym since the numbers have decreased in the number of COVID cases! We're all happy to see more people joining!

This gym is 5 blocks from my house which is great and it is one of the busier locations already but now that highs school kids get in free, I can't go.

We have loved this planet fitness but had a situation that ruined our experience with them.We used to live in Lees Summit but now live in Oklahoma and use the planet fitness here and my husband needed to quickly cancel his membership due to his job taking him out of the country for a few months. He called the Lees Summit planet fitness and explained his situation and the employee said that he would cancel his membership for him no problem, and he would receive a confirmation that it was canceled. After the confirmation never came, my husband called back to verify it was canceled and it was explained to him that it was never canceled and he would either have to come in person to cancel or write a letter. That is fine that that is the policy, but when my husband asked questions about how to make this easier since he is neither in Lees Summit or able to write a letter due to him being out of the country for his job, they responded very rudely and were not very accommodating to his situation.I’m not upset about their policy, It was the lack of communication that was really frustrating considering we were told it was canceled and taken care of, but never was. Then when we called, the people we talked to were really unkind and not pleasant to talk to. We feel that we treated them with respect but was not respected back.

Always clean and stocked. Love it here.

Need longer hours.Left a baggy in the shower to see if it was ever cleaned. Nope.Machines are always out of line, and one has been broke for half a year.Seems like Staff sits behind front desk chit chatting instead doing cleaning duties.

This has been my go to location for all of the local Planet Fitness locations in KC for a few years now. Always clean and friendly staff to welcome you.

I went in to tan at 6:30pm, they close at 7. I understand there have to be rules in place but I was told I was “one minute too late to tan.” Tanning takes 12 minutes. Just disappointed in the way the young man working there handled it.

Good place to work out. They are missing some machines that I have in my workout plan, and it is hard to get to one of the barbell racks, but other than that they have everything you need for cardio, strength training, and weight lifting. Overall, it is positive experience.