Crunch Fitness - Longview

Love the staff and everything about the gym! I recommend it to everyone wanting to get into their fitness journey!

I love this gym with the exception of the women’s bathrooms. I’ve addressed concerns several times but it’s never addressed. This is a constant issue hopefully this will get someone’s attention. And it’s been like this for 2 days

I signed up initially online in February but never worked it into my schedule to get in. I was commuting from Longview to Dallas to teach. After speaking with Mac on the phone; he offered a solution so that I could get signed up and avoid a past due bill since the May payment was not received. He was professional and helpful.I went in and everything went well. Austin gave me a a quick tour of the gym and I was ready to sign up again. Well, all the professionalism, tact and personal prowress went right out the door when the front desk person named Jaden made me feel unwanted and uncomfortable, to say the least. After entering my personal information on the app I continued to get an error message and I reported that to her. I didnt say anything initially because she was entering something on the computer. I stood waiting for her to address me and she jerked my phone out of my hand and started opening up my.personal information in the app. She viewed my password and I said to her, "Ma'am you have no right to look at my password." She then told me, "I don't plan to log into your account." With that statement, I became furious! I responded to her, "You have no right. You are very rude." I then walked out of the building. My next step is to contact the general manager and report this experience to him or her. At this point, I can not recommend this place of business. I can only say, Beware!

Love nothing but zumba

Nice gym, has a child care center

Incredibly clean, spacious and great staff/ equipment.

I love Crunch & the who staff, but, Nick is my favorite

I love, love, love Crunch FitnessThe manager along with Nick & the whole staff are so very, very, friendly & kindI super love the hydro massage chair

1 star because they won't cancel my contract with the personal trainer even when the contract states all you have to give is a 30 day notice. on top of that I pay for 2 seccions a week but only get one. Just cancel the contract or I will have to change banks and do it my way. They say they will help you they want you to Email them but never answer back or fix anything. So Stay away from the personal trainers.

I certainly enjoyed going to this gym at the start of 2022. Shortly thereafter, I moved away and stopped being able to attend. I wanted to cancel but was told that I would have pay $150 to cancel which I didn’t have. I was continually charged on a monthly basis not to go to the gym. I was always given the runaround and after I decided to call up there about my concerns, they agreed to let me cancel but charged me $90.00 and told me it was “a last charge” I’m outraged and will never go back to this gym. I’d recommend to everyone that they should avoid attending a gym with contractual obligations.