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Crunch Fitness - Longview is a spacious and well-maintained gym located in Longview, Texas. Members appreciate the 24-hour access and a wide range of amenities, including various machines, free weights, cross-training equipment, and cardio equipment. Additional facilities like saunas, tanning beds, and infrared light therapy enhance the overall experience. The friendly staff and clean environment contribute to a welcoming atmosphere, making it a popular choice among locals.

However, issues with billing practices and membership cancellations have been repeatedly noted by customers, leading to frustration. Despite these drawbacks, many members still highly recommend the gym for its extensive offerings and the positive energy provided by the staff.

Pros:

  • Open 24 hours a day.
  • Wide variety of machines and free weights.
  • Clean and well-maintained facilities.
  • Friendly and helpful staff.
  • Additional amenities like saunas and tanning.
  • Judgement-free environment.
  • Affordable membership rates.
  • Convenient location.
  • Good class options.
  • Energetic and welcoming atmosphere.

Cons:

  • Frequently reported billing and cancellation issues.
  • Crowded during peak hours.
  • Some staff cited as unprofessional or unhelpful.

Location / Contact

Rating Stats

4.2

out of 5.0

30 reviews
5.0
6 reviews
4.0
7 reviews
3.0
12 reviews
2.0
65 reviews
1.0

Reviews (120)

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Super nice and clean. Still very new but being and Crunch member for a while now, I can say they do very good about keeping machines maintained and in good working order. Plenty of room and space.

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Came in tonight around midnight... prolly my 4th workout and I have to say prolly the best gym I've experienced... the equipment is new and hits your muscle groups great...great tanning beds hydro massage and sauna... and the guy on duty tonight was ultra friendly and helpful

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I have had a membership here for a couple weeks now. Not open yet so I don't feel bad about paying for a membership I'm not using. Definitely will drive past it on the way to them endless bread sticks at Olive garden until it opens.

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The workout facility at Crunch Fitness is spectacular, and the people working there are even better. The manager, Kevin, was particularly helpful. I appreciate his extra effort to make his gym an exceptional workout facility.

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Sorry but this review has to be changed. They have billing issues that they won’t correct. I was billed in March & it was supposed to be free for 2 months because of the referrals I brought in. I’ve spoken with them on March 1. They said they would take care of it. I spoke to a mgr. Lindsey or Lauren. Something like that. I also called back & got a Daniel. It’s been 2.5 wks still no money back in my bank account. What’s scary is I read another person’s review about billing. Everyone might want to check their bank accounts.BEWARE OF FRAUD HERE. VERY DISAPPOINTED

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Charged me during the Covid-19 shut down and then did not credit my acct like they said they would. Then claimed that they never charged me during the shutdown even though there is proof of a charge on my bank statement during that time. When I called to cancel they said that they had to post my membership as cancelled pending and charge me one more time because the cancellation has to be 30 days out. It seems like they will do anything to get the dollars during an epidemic. It very unprofessional do a customer this especially when the customer is a veteran!

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They misinform you about cancellation policies to squeeze more money out of you. They also misinformed us about the guest policy as well when we signed up. Later they denied misinforming us, the very same person who misinformed us too. Shameful. Anyway their equipment and classes are good but don't trust anything they tell you, read and record every interaction.

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This place is new and cheap in every meaning of the word. Can't beat the price, but the equipment is cheap and clearly catered to people that aren't serious about working out. Only one fly machine in the whole place? For real?More importantly, the locker rooms are insanely tiny for the size of the place, it's very uncomfortable and crowded.Add on the usual problems with undereducated staff and billing issues. (Can't use a credit card to pay, only debit. Is it 1990?)Oh, and there is no way to actually hear the TVs in the cardio area... No headphone plugs, no Bluetooth system, no FM transmission... And no subtitles.Very cheap place overall... they are a cheaper planet fitness.EDIT: Love the passive aggressive reply by the owner. Tells you everything you need to know about the place.

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If you go around 6/7pm at night it’s pretty busy but that’s kinda of expected with any gym. The tanning is awesome as well as the hydro massage beds. One thing I wish were different was that they had more lockers with the locks already built in instead of having to bring your own. The only class I have tried so far is Zumba and it was so much fun!

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Gym nice but accounting sucks. While close I was charge $78 annual fee. So on reopening May 18 I cancel. Well June 1st they charge me for April and May $64. Talk to Kevin only wanted to refund $32. Would not give full refund or money back on annual fee that I only use 1 month. Never will join a gym have no control of billing is what I was told!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 120 reviews.

The address is: 2505B-2509, Judson Rd, Longview, TX 75606, United States .

The contact number is +1 430-201-3636

This service is listed under Gym .

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