Crunch Fitness - Lynn, located at Lynn Marketplace, offers a comprehensive range of equipment and workout options. The gym is noted for its friendly and supportive staff, who ensure a welcoming atmosphere. Many members appreciate the cleanliness and variety of HIIT classes. However, some detractors highlight issues with customer service and equipment maintenance, as well as problems with billing and membership cancellations. The facility is generally well-received for its convenience and affordability.
Overall, Crunch Fitness - Lynn provides a good environment for both beginners and seasoned gym-goers, although some areas need improvement. Consider visiting during off-peak hours to avoid crowds and make full use of the available equipment and classes.
Pros:
- Friendly and supportive staff.
- Clean environment.
- Well-equipped with cardio and weight machines.
- Variety of HIIT classes and other workout options.
- Convenient location in Lynn Marketplace.
- Affordable membership options.
- Good trainers and personalized training.
- Positive atmosphere.
- Quick problem resolution with equipment.
- Alex and Greg receive special mentions for good management.
Cons:
- Poor customer service reported by several members.
- Issues with billing and membership cancellations.
- Not open on time consistently.
Location / Contact
- Address: 43 State St, Lynn, MA 01901, United States
- Phone:+1 781-715-0202
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 60 reviews.
The address is: 43 State St, Lynn, MA 01901, United States .
The contact number is +1 781-715-0202
This service is listed under Gym .
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Anthony E. Martínez
1 year ago
that's ok the bad are the clients but the service and the manager is 100 good 👍😊
Fariha Ashraf
1 year ago
This is the 3rd time where I've gotten here at 5am and it was not open. Today is another. And whole lot of cars waiting 30 mins plus. This is disappointing and frustrating because a lot of us trying to stay under a schedule.
Jessica Fernandes
1 year ago
I got stolen in the women’s bathroom. Unsafe place. Ended my membership. Do not feel comfortable there.
H. P.
1 year ago
One start is too much for this gym. Today the supervisor of the Lynn location was very rude when I ask to speak with someone in a higher position about my situation. And with no empathy after saying I can’t pay all that for canceling he then started to tell me to pay attention to what I’m explaining (at the computer) and that he shouldn’t have to tell me how to cancel the membership online for free. He said I’m the supervisor and I’m going to try to get the most money out of people. All of this being very rude and another young employee listening. As I left he shouted “ you’re welcome. Have a nice day.” I have to add I’ve been a member since the gym opened with a contract I also had personal training for 3 months paying almost $400 a month at the gym.I need my me membership canceled! As I don’t what the come here after this horrible experience!WHY I WAS CHARGED TODAY? Stop robbing my money!! I send everything why are you charging me more? I hate this gym
Brad Saltsman
1 year ago
Staff is very helpful and has a great variety of equipment!
Jacqueline herrera
1 year ago
Friendly to everyone
Mary Meas
1 year ago
The staff including the trainers and HIIT instructors are wonderful. Always a pleasure to see. Wouldn't say the same for the people who train there. There are folx who wipe and return the equipment but then there are ones who leave the mats, plates, ployboxes, etc. all over the place. You can RDLs and hip thrusts but can't put away plates and dumbbells? To conclude, for anyone is looking at Crunch Lynn, gym is sort of like a free for all. What you get for a commercial gym. No respect for the staff and others who go there.
Billiam
1 year ago
You will never be able to find anything to wipe down equipment because nobody cleans here, and everything constantly breaks. Don't bother.
Maria Chambers
1 year ago
I would like to give a shout out to one of the Lynn employees Gregory Young. Greg took his time in explaining my membership and answering questions. A very pleasant individual with a great smile!
Anthony E. Martínez
1 year ago
Ok