Crunch Fitness - Lynn

they didn't solve my problem, I received wrong information and the employees didn't try to solve my problem, I canceled through the website and called to make sure it was canceled and the attendant said YES, I went to the unit to talk to the manager about my refund and he told me it had not been canceled.if I had not traveled to the unit I would never have known it was not canceled and they would charge me again. I DO NOT RECOMMEND

Gregory Young is always cheerful first thing @ 5-6am when I come in. Really sets a great romw for the day. I very much appreciate his consistency and great customer service skills @ work

This gym is amazing. Amazing facility, top equipment and great environment. Good service with friendly staff(especially Luis) and super clean and comfortable gym for everyone from beginners to professional athletes to train at.

cancelled my membership in April, was told it was cancelled. My membership fee was withdrawn from my account May 1st. I have been calling for 24 days requesting a refund. Was told only the manager can submit a refund. left my phone number and no one has called me, when I called back the manager sent a message. No decency to pick up the phone and speak to me. I am still trying to get my refund.

( i like the people at the lynn location so i will leave this review up, shout-out to nick and greg, but Crunch the company is a total scam. extremely predatory. avoid getting a membership at all costs. they hit me with as many bs charges as they could come up) great facility, good atmosphere, and super nice staff. One staff member Greg even kept the gym open for my buddy and I just after closing so we could finish up our last sets. Thanks again, Greg!

Just became a member love that its close to my home so i can workout before working but I would like to see more cleaning of the machines. Unfortunately, since i started going here i haven't seen the machines getting a deep clean everyday i see the same spot of dust or some dried liquid on every machine. Clean more specially with covid have more employees on so the cleaning can be done.

Just recently signed up, not the biggest gym but they have everything you need. The staff is awesome especially the girls on the night shift always greet me and my friends by name! Wish they had a little but more machines but it's understandable because of the size. Very good gym overall!

Super pumped this gym opened up close to our home! ALL Staff interaction has been very nice, special shout out to Miles and Nick! Clean and all equipment we are looking for is here, free weights, barbells and even a hiit zone. The HIIT classes we’ve done have been super fun!! Location is convenient because there is a grocery store right beside it.

I've been going to Crunch for the last couple months, both on my own and with a trainer. I'm older and work from home and I've lost a lot of muscle mass and strength in the last few years. I know I have barely touched Step One in my wellness journey, but WOW this place is terrific.First, it's clean. Like crazy clean. Staff and guests alike are diligent at keeping this place clean. Mad respect.Second, the staff.....crushes it. Always super friendly and quick to start conversaqtion during your down time. It seems like everyone is happy working there, and that is not common, sadly.A HUGE special shout-out to my trainer, Alexis. She is supportive and engaging, always pushing me to go "just a little more" but respectful of whatever my current limitations are. She rules.There are a variety of plans and options that should fit into most peoples' budgets.Do yourself a favor and try this gym.

This is a great gym. Very clean. I’ve been a member of many over the years, from the very expensive to the sweat shop cheap, and this is truly one of my favorites. Staff is excellent, friendly, helpful and attentive. No complaints for any of them , Greg Young , especially. This guy goes out of his way. He not onlyIs helpful and cheerful, but continually“ on the job “ like the Capt of a well run ship .He clearly cares about the members and their needs/concerns