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Planet Fitness in Saugus, MA, offers a clean, well-lit environment with friendly service and modern machines. The spacious facility houses a variety of aerobic and resistance equipment, ensuring convenience even during peak hours. The welcoming ambiance caters to all ages, with Bluetooth-enabled machines for tracking workout progress and numerous additional features like hydromassage beds and total body enhancement booths.

However, the location is not open 24 hours on weekends, which might be inconvenient for some. Issues with equipment maintenance and management responsiveness have also been reported. Despite this, the gym remains a favorite for its affordability, cleanliness, and helpful staff.

Pros:

  • Clean and well-lit environment
  • Friendly and helpful staff
  • Modern, Bluetooth-enabled equipment
  • Plenty of machines available
  • Spacious gym layout
  • Hydromassage beds and total body enhancement booths
  • Catering to all ages
  • Affordable membership
  • Convenient location with ample parking
  • Judgement-free zone

Cons:

  • Not open 24 hours on weekends
  • Some management and equipment maintenance issues
  • Inconsistent enforcement of rules and policies

Location / Contact

Rating Stats

4.2

out of 5.0

9 reviews
5.0
1 reviews
4.0
4 reviews
3.0
4 reviews
2.0
42 reviews
1.0

Reviews (60)

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Why is this gym even in business? If you feel judged and inform the staff none of them know how to handle anything as they're all too young and not management material. And good luck finding the actual manager lol. Never around! What kind of equipment do you want to use? A treadmill, a treadmill or a treadmill haha. By time you walk to the equipment you've already gotten your excercise...the walk is like a mile. If you like spin bikes pass on this gym. Not one to be found. If you like to not be judged, good luck. And I thought the meat market was the butcher shop! Nope! It's this gym! And if you don't like how things are going, forget informing this staff. They are children, not management. Sad that it's such a great location. Too bad they have not made the most of it with the people amd equipment that is in place. So, a big two thumbs down on this place! I won't be back!

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This is indeed a gym

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First of all they lack good equipment and also they don't have enough equipment. Every time I go to use a piece of it. There is someone on it or they are sitting using their phones for a long period of tim. Also I am a woman and there are a lot of men there that give you a hard time. They approach you they stare at you and it's just not a comfortable place for a woman to be. I had brought this to the attention of the assistant manager and the manager both of whom did nothing to render the situation. Needless to say I will not be back to this franchise as it seems to be very male oriented.

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I was stalked in there by a couple of men. One was watching me work out on one of the machines so when he went on the sane machine from his same point of view I filmed him and posted to my private Facebook page. A week later i got a call stating that they banned me from the gym. I explained first that I was being harassed but the assistant manager, Dan, did not seem to care about the harassment. Only about the post. I also stated I was unaware of their policy but again, he did not want to hear about it. He cut me off over and over again and then hung up on me. Also, there was no way they could have known it was me unless they violted my privacy and gave out my personal information to said member. I would not recommend this particular Planet Fitness to anyone as it is a franchise and run by ignorant people that do nothing to work with its members in a professional manner. The owner/Manager Rob, should educate his employees and especially his Assistant Manager on customer relations. If you don't want to be harassed in any form in my case by men, then I would stay away from this gym.

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Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!

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Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!

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Great space, location and offerings, but soaps are not refilled in the restrooms often enough. Considering all the illnesses around, it would be nice to get my hands clean pre- and post-workout (as is recommended in every PF club). Arrived 2-1/2 hours before closing on a Sunday, and there was no soap in the restroom, so I told the front desk. An hour and a half later? Still no soap anywhere. Do better!

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Great friendly staff always clean that's my gym

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Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!

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Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 60 reviews.

The address is: 367 Broadway, Saugus, MA 01906, United States .

The contact number is +1 781-813-3757

This service is listed under Gym .

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