Planet Fitness

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Very sufficient the desk is I'm very clean

There is A Female Working There Who Can Be A Pain In The U Know What 3stars when She's There 5 when She Not

Psumi is so kind and super helpful! PF is lucky to have her part of their team! :)

I was so excited to learn that this gym was opening up in Saugus as it was closer to my home. After going to this gym a few times I am very disappointed in the facility for a few reasons. 1) although masks are required, and I do not have a concern with this, I do have a concern that 80% of the patrons have the mask on their chins, so why bother 2) The flooring must be crooked as many pieces of equipment are wobbly, i.e.: treadmills, stair master, etc., however I would like to assume that they will address this. 3) although the is big, I was shocked to see that they do not have spin bikes, like Danvers does. 4) I go to the gym early, before 7 a.m., so I am surprised that the trash barrels are overflowing at that time.I did send a note about these issues on the Facebook chat but I was told they can not address issues at locations. If they can't, who can?I am hoping that they are just new business bugs that will be worked out,, or at least I hope so.

New spot! Loved it. Great environment and staff

I have been to several locations, and this one is my favorite. I travel further to go to this location, even though I have few locations closer to me. They are bigger, so they are more spread out, you don't feel clostrophobic. They also have good covid messures and plenty of cleaner. Also nice new equipment. Only problem is even though they have a long line of treadmills, that will be empty, someone will go on machine right next to me. Gooooo down a few, there are twenty machines to choose from lol. Especially with covid on the rise again. EVERYTIME. PLEASE DO NOT DO THIS!!! this is not a reflection on the gym though. Love this location.

I LOVE PLANET FITNESS. It has become a huge part of my life, and I make a living off of encouraging others to make it a huge part of their lives and lifestyles, also. However, THIS IS THE WORST PLANET FITNESS I HAVE EVER EVER EVERRRR BEEN TO! I have never been treated as poorly as the way I was treated here, EVER! I’m ANY establishment or business, not only exclusively Planet Fitness.

Management at this location is terrible! Falsely advertised as a 24 hour location when they close at 11 because they are incredibly understaffed. Employees weren't up to date with the mandates and were still enforcing policies that were lifted by the Board of Health for indoor spaces in Saugus as of Feb 7th. The gym has an insane amount of hazardous water leaks throughout the entire gym floor, locker rooms are always freezing, and the floor is not leveled so weights will roll around if not placed up right. When I brought this up to the front desk employee(bald male) who wasn't wearing a name tag and who also didn't bother acknowledging me or my guest when we checked in all he said was "I can't do anything about that."

New and clean gym - now staff are better trained ( should know the difference between mandate and law about masks - even officers can’t ask us to keep mask on if it is not a law : ) ) otherwise I like there better than others planet fitness around , just sad on Saturday they close at 7 pm. I’ll give 5 stars cause new gym is a new gym !